Ratings based on 45 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Strongsville
Posted 17 Nov 2024
Beautiful room with balcony to experience the beauty of HaLong Bay. Well paced itinerary with down time but also plenty to see. Cuisine was tasty with many options
by A verified traveler
2 nights definitely the best
Posted 12 Jun 2024 on HotelsWe did the 2 night cruise and were glad we did, on the second day we transferred to a smaller boat with a smaller number of people (about 15) and spent the day in Ha Long Bay, we seemed to leave all the tourist behind and it was idyllic.
The staff were so friendly and attentive for the entire cruise, the food was great and a lot of it and it was extremely comfortable - very happy with the whole experience
by A verified traveler
Posted 20 May 2024 on Hotels
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
17 Apr 2024 by Susan Le, Hotel Management
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to our hotline at +84 976129066 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
by A verified traveler
Posted 26 Apr 2023
2nd day change into the small boat, Want us give up the lux cabin for 8 hours that we pay high price for, that is not acceptable.we pay over $ 1200 a couple for 2 nights 3days trip.
Comment from Hotel Management
1 May 2023 by Susan Le, Hotel Management
Dear Cathy, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to our hotline at 84 906099606 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
by A verified traveler
Posted 8 Dec 2022
Staffs are friendly. Food is good. Lots of activities for overnight cruise.
Comment from Hotel Management
12 Dec 2022 by Susan Le, Hotel Management
Thank you for taking a moment to share your experience at Paradise Vietnam. We are so pleased tohear you found our cruising service to your liking. We look forward to welcoming you back again soon.
by A verified traveler
Posted 24 Nov 2022
I can definitely recommend this cruise. There are many options, but very hard to fault this cruise. Cruise manager Marinella Sheen Oania was exceptional, as was Korina Bicaldo, who constanty made sure we were having a good time. Was very relaxing, and food was great. If you are seeking a big party boat, this one is probably not for you.
Comment from Hotel Management
25 Nov 2022 by Susan Le, Hotel Management
Thank you so much for giving this feedback for us.We hope to serve you again in the near future. Best wishes for you.Thank you
by A verified traveler
Posted 2 May 2022
by A verified traveler
Posted 12 Feb 2020 on Travelocity
We enjoyed the activities, food, cleanliness, & professionalism of the staff. Highly recommend this company.
by A verified traveler from Glasgow
Posted 16 Dec 2019
Absolutely loved this cruise. Breath-taking scenery. Luxurious surroundings and delicious food. Was lovely to chat to other passengers on board. A very relaxed yet busy itinerary including kayaking and hiking. Felt very special and would encourage anyone thinking of taking a cruise to book with Paradise Elegance. It did not disappoint!!
