6/10 Okay
Blake
Traveled with family
Jul 26, 2024
Disliked: Staff & service, amenities
Our experience on this cruise was decent. The arrival lounge was not clean and there were ants crawling over the tea cups. The so called “lounge” was not what I would characterize as a lounge. Our cruise director, Tom, was not very friendly. In fact, he made a comment during kayaking to the guests, “come on guys, it’s just kayaking,” as people were boarding their kayaks. He didn’t seem happy to be there and wasn’t hospitable. The activities off the boat were good and the views are nice. Now, the food on the boat is not good and the cleanliness is questionable. It is worth mentioning that there was a huge cockroach under the table during lunch. We didn’t appreciate being asked to complete a feedback form during lunch shortly after Tom visited our table for a short friendly chat, which felt very contrived. Our table server, Sam, was excellent. He was very attentive and pleasant.
Blake
Stayed 1 night in Jul 2024