Ratings based on 9 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from California
Posted 4 Oct 2019
We got upgraded to the new Legend Sealife ship. Beautiful big room with breathtaking view. Service staff & ops manager always cheerful and try their best to please customers. We stayed one night, welcome lunch and goodbye brunch were excellent but dinner was just ok. Good itinerary for a two days one night stay. Highly recommend the new Legend Sealife ship.
Comment from Hotel Management
5 Oct 2019 by Nguyen Thi Van Nha - Julia Nguyen (Ms.), Hotel Management
Dear Ms.Nga Pham, Thank you for your messaged and sharing your thoughts and thank you for recently chosen to stay with us and I am definitely hoping your journey to be comfortable, experienced, safe & fun, ... At Sealife Group Cruises, we always strive to provide you/oversea customers a short beautiful experienced holiday in Lan Ha Bay with the most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Sealife Cruises, I trust you're last stayed has been enjoyed, happy, fun and hope that you will continuing to use and recommend our company services for your/your friend's holiday need in the near future. Sincerely Yours,
by A verified traveler
Posted 22 Jul 2019
Clean, good food, excellent staff and services. Exceeded my expectations. Highly recommended.
Comment from Hotel Management
13 Sep 2019 by Sealife Group Team, Hotel Management
Dear Valued Clients, Thank you for your messaged and sharing your thoughts and thank you for recently chosen to stay with us and I am definitely hoping your journey to be comfortable, experienced, safe & fun, ... At Sealife Group Cruises, we always strive to provide you/oversea customers a short beautiful experienced holiday in Halong Bay/Bai Tu Long Bay with the most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Sealife Cruises, I trust you're last stayed have been enjoyed, happy, fun and hope that you will continue to use and recommend my company services for your/your friend's holiday need in the near future. Yours Sincerely,
by A verified traveler
Great service team anyone could ask for.
Posted 2 Nov 2018 on HotelsAmazing service by the Sealife Cruise team. The cruise manager, Jackie was very accommodating and made our stay a memorable one. The food on board was surprisingly excellent for a small cruise ship. The amenities on board is also clean and cosy, though dated a bit. However Jackie and team made our stay on board worth while.
Comment from Hotel Management
29 Nov 2018 by Sealife Goup Management Team, Hotel Management
Dear Valued Clients,
Thank you for your messaged and sharing your thoughts & thanks you for recently chosen to stay with us and i am definitely hoping your journey to be comfortable, experienced, safe & fun, ... At Sealife Group Cruises, we always strive to provide you/oversea customers a short beautiful experienced holiday in Halong Bay/Bai Tu Long Bay with most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Sealife Cruises, i trust your last stayed have been enjoyed, happy, fun and hope that you will continuing to use and recommend my company services for your/your friend's holiday needs in the near future.
Sincerely Yours!,
Recommended
for Everyoneby A verified traveler from Singapore
Cruise Manager & his crew made all the difference
Posted 3 Apr 2018My family of 4 was pleasantly surprised by the 2 day 1 night cruise. It was packed with so many activities with a very friendly and hardworking crew who continuously ensured that we had a great time and at all times.
The very jovial cruise manager reminded us that he was not Jacky Chan but Jacky Phan. He performed a dance with his crew and sang solo like a pro. And he taught passengers tai chi.
What impressed me most about Jacky was his personal touch. He engaged and spoke with every passenger young and old and visited every table at meal time to ask whether everything was ok.
And he watched over the safety of passengers very closely. I saw him rowed his kayak back to the last pair of passengers to ensure that they returned to the ship safely.
What was even more surprising was the multi- talented Ms Sunny. She checked us in, briefed us on the history of Halong Bay and the cave and taught us how to make Vietnamese spring rolls. She even took us through the pearl farming process and she too sang solo like a pro.
Thanks to Jacky, Sunny, Mr Ha and the rest of the crew, our cruise in the fascinating 7th Wonder of Nature was absolutely memorable. They made all the difference.
Comment from Hotel Management
15 Apr 2018 by Management Team, Hotel Management
Dear Mr. Tan Kok Tong,
Thank you for your excellent review & many thanks for your recently chosen to stay with us and i am hoping your journey to be comfortable, experienced, safe & fun, ... At Huong Hai Sealife Cruise, we always strive to provide you/oversea customers a short beautiful experienced holiday in Halong Bay/Bai Tu Long Bay with most comfortable, friendly attentive service and we are always hoping to be your first choice.
Thank you again for choosing Huong Hai Sealife Cruise, i trust your last stayed have been enjoyed, happy, fun and hope that you will continuing to use and recommend my company services for your/your friend's holiday needs in the near future.
Yours Sincerely,
by A verified traveler
5 star service
Posted 8 Dec 2016 on Hotelsexcellent service
Comment from Hotel Management
19 Jan 2017 by General Manager, Hotel Management
Dear My Valued Customer,
Thank you very much for taking your time to share your review in details following your recent stay with us. I am really pleased that you enjoyed everything on our cruise, once again thank you very much - we are looking forward to your next visit.
Sincerely,
Mr. Ben
Sales Manager
by A verified traveler
Posted 10 Sep 2019 on Hotels
Comment from Hotel Management
13 Sep 2019 by Sealife Group Team, Hotel Management
Dear Valued Clients, Thank you for your review and sharing your thoughts and thank you for recently chosen to stay with us and I am definitely hoping your journey to be comfortable, experienced, safe & fun, ... At Sealife Group Cruises, we always strive to provide you/oversea customers a short beautiful experienced holiday in Halong Bay/Bai Tu Long Bay with the most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Sealife Cruises, I trust you're last stayed have been enjoyed, happy, fun and hope that you will continuing to use and recommend my company services for your/your friend's holiday need in the near future. Sincerely Yours,
by Ana Paula
Perfeito
Posted 2 Jan 2017 on HotelsImpecável. Da estrutura do barco ao serviço da simpática tripulação.
A festa se reveillon foi sensacional, preparada com muito carinho e animação.
Apenas a comida que não é das melhores, mas que em em nada compromete a estadia.
Comment from Hotel Management
19 Jan 2017 by General Manager, Hotel Management
Dear Ana Paula,
Thank you for your kind words on your stay experience at Huong Hai Sealife Cruise. We are glad that we have exceeded your expectations of our services and we aim to keep it that way. Your kind words for the breakfast, the excellent service and the Italian restaurant. We will surely be glad to welcome you back!
Sincerely,
Mr. Ben
Sales Manager
Recommended
for Everyoneby A verified traveler
Inmejorable
Posted 16 Sep 2016Atención personalizada, un equipo de trabajo buenísimo, recomiendo el crucero por su calidad en servicio, instalaciones, programación, recomiendo el viaje de 2 noches 3 días, no funciona internet.
Comment from Hotel Management
22 Nov 2016 by Huong Hai Sealife Cruise Team, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Recommended
for Everyoneby A verified traveler from 関西
スッタフがGOOD
Posted 25 Apr 2016
Pros: 値段の割に、部屋にバルコニーがついてる。
夕食が、ビュッフエでなく、席に運んできてくれるので、ディナー感覚で頂ける
Cons: 小さなボートに、乗る時は、必ずライフジャケット装着指示があります。
ただ、少し古くなってるかなと感じました
Location: カヤックも、無料アクティビティでした
ハロン湾クルーズは、沢山あるが、リーズナブルな価格でありながら、大変内容が充実している。
船に戻るたび、おしぼりと、ドリンクが出て来て、細かい心ずかいが感じられる。
ビュッフェの食事も、大変美味しい。
予約の段階から、メールのやり取りをしましたが、すぐに返事がきたので、信頼ができました。
そこから伺えるように、すべて問題ないです。
気持ちよく、ハロン湾クルーズができました
Comment from Hotel Management
10 May 2016 by Huong Hai Sealife Cruise Team, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
