Ratings based on 86 Verified Reviews
4.4 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 15 Oct 2024
It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
by A verified traveler
Posted 17 Sep 2024 on Orbitz
The staff contacted me on what’s app the night before around 10 pm to let me know that they were putting us on another cruise, I was upset they waited so long to let me know but they assured us the cruise ship was very similar to the cruise ship I originally booked and only been in operation since last year December 2023 but when we got on the cruise ship it was pretty obvious the cruise ship had been running longer than that. Even though the cruise ship was still in good condition there were obvious signs of wear and tear that to me made it hard to believe that it was running less than a year. The transportation to the cruise ship was horrible, they packed over 50 people on to a smaller boat, there was no air circulation and it was so hot, humid, and hard to breathe. The typhoon had just came by a few days prior so there was quite a bit of trash in the bay and they didn’t let us be in Halong Bay at all, we were only able to cruise Lanha Bay which is understandable because there was still so much trash and debris. No wifi available on the boat. Food was ok. Staff on the other hand was very nice and tried to be as accommodating as possible.
by A verified traveler
Excellent cruise with attentive crew.
Posted 7 Aug 2024 on HotelsExcellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
by A verified traveler
Posted 15 Feb 2024
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
by A verified traveler
Posted 24 Jan 2024 on Hotels
by A verified traveler
Posted 22 Dec 2023 on Hotels
by A verified traveler
Posted 22 Oct 2023
Older cruise
by A verified traveler
Posted 19 Oct 2023 on Hotels
by A verified traveler
Great fun on the Era boat!
Posted 6 Oct 2023 on HotelsThe boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere.
The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning.
I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
