Ratings based on 7 Verified Reviews
3.0 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
Recommended
for Couplesby A verified traveler from Perth, Western Australia
Couple from Perth, WA
Posted 17 Apr 2018
Pros: Space, location, buffet breakfast.
Cons: Clean carpets, or tile floors to keep clean.
Location: Excellent.
Spacious, with balcony. Overlooking Sunworld. Excellent location. It is old, carpets are worn out, also dirty. Other than that value for money. Breakfast was excellent buffet with lots of variety.
by David from Las Vegas
1 Star Only
Posted 15 Dec 2017 on HotelsTerrible, 16C & no heat. shower: no curtain, water takes hours to drain. Major renovations needed, paint & decor needs a big makeover. NO GYM!!!! But website shows one.
Comment from Hotel Management
9 Feb 2018 by Cong Doan Ha Long Hotel, Hotel Management
Thank you for your feedback on hotel services. We appreciate the opinions of customers and will have a direction in the near future.
Best regards.!
by Autumn
Posted 31 Jan 2017 on Hotels
The hotel was nice. The rooms were clean and so was the building. There're breakfast each morning was okay and the staff was not overly friendly but nice. The internet was awful.
by A verified traveler
Old hotel
Posted 31 May 2016Old hotel with big rooms but not clean and a bit musty
by A verified traveler
Posted 16 Jan 2018 on Hotels
Vị trí đẹp, phòng đẹp, nhà vệ sinh không được sạch lắm
Comment from Hotel Management
9 Feb 2018 by Cong Doan Ha Long Hotel, Hotel Management
Cảm ơn Quý khách đã phản hồi về dịch vụ của khách sạn. Chúng tôi trân trọng ý kiến đánh giá của Quý khách và sẽ có hướng khắc phục trong thời gian tới.
Trân trọng.!
by Lay Hong from Hong Kong
Posted 26 Apr 2016 on Hotels
Very big room with king size bed. However the spring of the bed stiff out and is hurting our back so much after our two nights stay :(
Recommended
for Everyoneby A verified traveler from 日本 大阪
まあまあかな
Posted 5 Mar 2016部屋は壁が剥がれている部分があるがほぼ綺麗。しかし湿気がすごく、カビ臭い。浴室やトイレは綺麗だがシャワーではお湯が出なかった。スタッフは英語が苦手そうだったが通じないわけではなく、質問には答えてくれた。
