Ratings based on 20 Verified Reviews
3.9 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Near to Vincom Centre and market
Posted 14 Nov 2019 on HotelsAverage hotel. Nothing much to complaint except a moldy smell in the room due to the room being empty for a while. Near to Vincom Centre and wet market is a plus.
Comment from Hotel Management
20 Nov 2019 by ngoc nguyen, Hotel Management
Thank you for your review.
We will try our best to fix this faul
by A verified traveler
Good stay!
Posted 4 Dec 2018 on HotelsGood hotel, great price but a short taxi ride away from the tourist area with the bars ect.
Comment from Hotel Management
26 Dec 2018 by ha luong, Hotel Management
Thank you for your staying
by Theresa from Essex
Good clean hotel
Posted 26 Jun 2016 on HotelsVery clean spacious room in a quiet but central location. Hotel owners very considerate and very helpful. Would recommend.
by A verified traveler
Affordable with basic amenities
Posted 27 Oct 2015 on HotelsThis room was affordable with basic amenities. Good for a short stay while traveling through Halong Bay.
by Johanna
quality hotel
Posted 29 Aug 2015 on Hotelshotel is clean, big rooms and very comfortable.
Recommended
for Everyoneby A verified traveler from UK
Nice hotel located 20 mins from Halong Bay Harbour
Posted 16 Aug 2015Stayed here for 1 night and was pleasantly surprised. I stayed in the 3* City Bay Palace not the 2* city bay (both part of the same company and within a stones throw of eachother).
Room was very modern with nice bathroom, air con, double bed that was actually comfortable and a Tv that allowed me to watch the sport at 3 in the morning (with the english time difference) without having to leave the hotel!
My only qualms would be that the staff do not speak very good english at all which is surprising for a hotel that seems quite classy and also the hotel restaurant food wasnt great so would reccomend going out to eat.
Other than that it was very nice. Just make sure its the City Bay Palace and NOT the City Bay Hotel as i understand it is considerably inferior(through other reviews not personal experience).
by kin tsiang
Posted 14 Aug 2015 on Hotels
by A verified traveler
nice quaint
Posted 29 May 2015 on HotelsIt was easy access to reach the cruises at ha long bay
by Lindsey from Sherwood Park
Beautiful Bay City
Posted 21 Feb 2015 on HotelsUnfortunately I was sick the entire time I stayed here so I was confined to my room, luckily the bed was very comfortable, and the room itself was beautiful. The location was good, and there were lots of shops around for me to buy medicine and juice and such, but I had no view out my window other than a concrete waterfall. Because I was sick, I ate in the hotel a lot and the food selection was poor, room service was terrible, I had to walk down to the restaurant to order as no one was answering the phone. Food service was fast, but the food just ok.
by A verified traveler from HALONG
Posted 26 Jun 2019
한산하고 사람이 적어서 좋았습니다. 특별한 점은 없었으나 방이 깨끗하다는 느낌이 들어서 기분이 좋았습니다.
Comment from Hotel Management
20 Nov 2019 by Ngoc Nguyen, Hotel Management
Thank you for your review.
We hope, see you again when you come back Ha Long
