Ratings based on 300 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024 on Hotels
Comment from Hotel Management
9 May 2024 by GANGNEUNG CITY HOTEL, Hotel Management
안녕하세요.고객님 소중한 이용 후기 감사드립니다! 즐겁고 만족한 여행이 되신 것 같아 다행입니다. 저희 숙소는 앞으로도 고객님의 입장에서 먼저 생각하고 친절과 배려하는 서비스가 제공될 수 있도록 노력하겠습니다. 즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다.
by A verified traveler
Posted 25 Apr 2024
Staff are friendly and helpful. Bus stop outside with buses going to most places. Not sure the room make up practise but only replace with towel/water/clear bin. But mostly satisfied with stay.
Comment from Hotel Management
30 Apr 2024 by GANGNEUNG CITY HOTEL, Hotel Management
Thank you for your wonderful review. We are happy to hear that you have enjoyed your stay with us! We are looking forward to welcoming you back again soon!
by A verified traveler
Posted 18 Apr 2024 on Hotels
Comment from Hotel Management
21 Apr 2024 by 강릉씨티호텔, Hotel Management
안녕하세요.강릉씨티호텔입니다. 저희 호텔을 선택 해 주신것에 대하여 감사의 말씀을 드리며, 머무시는 동안 즐거운 시간이 되셨기를 바랍니다. 소중한 시간을 할애하여 뜻깊은 의견을 남겨 주심에 진심으로 감사드리고, 저희 호텔에서 다시 한 번 고객님을 모실 수 있기를 기대하겠습니다. 감사합니다.
by A verified traveler
Posted 3 Apr 2024 on Hotels
Comment from Hotel Management
6 Apr 2024 by 강릉씨티호텔, Hotel Management
안녕하세요.강릉씨티호텔입니다. 저희 호텔을 선택 해 주신것에 대하여 감사의 말씀을 드리며, 머무시는 동안 즐거운 시간이 되셨기를 바랍니다. 소중한 시간을 할애하여 뜻깊은 의견을 남겨 주심에 진심으로 감사드리고, 저희 호텔에서 다시 한 번 고객님을 모실 수 있기를 기대하겠습니다. 감사합니다.
by A verified traveler
Posted 26 Oct 2023
Quick service, friendly service, coin laundry
Comment from Hotel Management
27 Oct 2023 by 강릉씨티호텔, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
by A verified traveler from Baltimore
Posted 7 Jun 2023
I enjoyed staying. Very clean and modernized. Staffs were kind and fast. Also I liked valet parking provided free for all customers. But I can’t give full score. There was some annoying noise were irregularly coming sounds like mechanical noise from old machine. I guess it was coming from their parking tower or elevator when they operate them. It disturbed my sleeping. This place will be the best place if they figure it out.
Comment from Hotel Management
7 Jun 2023 by 강릉씨티호텔, Hotel Management
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
by A verified traveler
Posted 18 Oct 2022
Good location. Kind staff.
Comment from Hotel Management
21 Oct 2022 by 강릉씨티호텔, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 16 Jun 2022 on Hotels
Comment from Hotel Management
16 Jun 2022 by 강릉씨티호텔, Hotel Management
안녕하십니까 강릉씨티호텔입니다. 고객님께서 큰 불편함 없이 편안하게 머무신 것 같아 정말 기쁘고 큰 보람이 됩니다. 다음 번 방문에는 더 좋은 모습으로 고객님께 보답 드릴 수 있도록 끊임없이 고민하겠습니다. 감사합니다.
by A verified traveler
Great hotel for business and leisure traveller
Posted 27 Nov 2021 on HotelsThe hotel i would say is in the center of everything. It is close to the Gangneung Station. Hotel is clean, no frills hotel but you can have everything that you need. Most places of interest are aleither a walking distance or a close hop by taxi. I will stay here again on my next business trip.
Comment from Hotel Management
27 Nov 2021 by 강릉씨티호텔, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 30 Mar 2021 on Hotels
Good
Comment from Hotel Management
31 Mar 2021 by 김동찬, Hotel Management
안녕하십니까 고객님 강릉씨티호텔입니다.
투숙후 소중한 이용후기에 감사 말씀드립니다.
다음 여행시에도 재방문 부탁드리며 항상 청결한 객실 컨디션으로 보답드리겠습니다.
이용해주셔서 감사합니다.
