Ratings based on 994 Verified Reviews

3.7 out of 5
84% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2022 on Hotels
3 out of 5
by A verified traveler

Convenient but does not feel safe

Posted 10 Jun 2022 on Hotels
While it is just right opposite the train station, the area is quite a slum.
2 out of 5
by A verified traveler

Posted 28 Mar 2022 on Hotels
The rooms are very small no dresser or counter space only 3 single beds and a glass top table next to bed. No mini bar which is why i booked the hotel specifically. it was clean but is well in need of a renovation.
2 out of 5
by A verified traveler

Posted 9 Feb 2022
Staff are sooo racist
5 out of 5
by A verified traveler

Excellent

Posted 26 Dec 2021 on Hotels
Close to main station, clean and comfortable place. Nothing to complain
4 out of 5
by A verified traveler

Good hotel near station

Posted 13 Dec 2021 on Hotels
Booked Excelsior but check in was next door at Metropol where I stayed. Decent hotel - quiet room, good sheets & towels. Excellent toiletries. Very close to station.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2021 on Hotels
5 out of 5
by A verified traveler

Great location

Posted 4 Sep 2021 on Hotels
Great location. Near the main train station. Pleasant staff. Very clean.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Mar 2020 on Hotels
5 out of 5
by A verified traveler

Regular guest

Posted 9 Mar 2020 on Hotels
Whenever I arrive in Frankfurt, I use this hotel, as it is very close to the Frankfurt main station and has everything I need for a brief stay. The rooms have been refurbished, and the amenities are excellent. Minibar is free, coffee and cake in the lobby available, and the breakfast is just excellent. Unfortunately they closed the business center, which was always a convenient working space.