Ratings based on 17 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Aug 2023
They could have named haunted mansion instead of this. The bathrooms are in poor condition with broken mirrors and smelly rooms.
Comment from Hotel Management
7 Sep 2023 by Anurag, Hotel Management
Dear Mr.Sridhar,Thank you so much for sparing your valuable time to address the issues and please accept my apologies for the inconvenience faced by you.We try our best train our people to deliver efficient service of the highest standards, it is obvious we have erred this time. I can assure you this is an aberration and by no means a reflection of our true potential. Your feedback has already been shared with the team. I have personally counselled the team members and have an assurance from them that none of the guest will be made to feel like this again.Once again please accept my most sincere apologies and allow us another opportunity to look after you.Should travel bring you back to Gurgaon, I will ensure that you have a memorable stay with us.Yours sincerely,Anurag DhingraRevenue Manager
by A verified traveler
Friendly staff
Posted 17 Mar 2019 on HotelsVery service minded and friendly staff. The hotell itself could do with an update. The pool desperately needs a clean. Breakfast was ok but not catered for Western tourists.
by A verified traveler
Posted 15 Jan 2018 on Hotels
great for this price. amazing food. always bring copy of booking with you.
Comment from Hotel Management
21 Jan 2018 by Hotel Haut Monde, Hotel Management
Dear Guest Thank you for your kind feedback.. Looking forward to welcoming you at the hotel soon...
Warm Regards
by Sandeep
Average hotel
Posted 28 Oct 2017 on HotelsWell the hotel was okay okay, condition was like good hotel if I'd stayed here 5 yrs back, but now appearance is like old. It needs renovation. Options in dinner and breakfast was very limited.
by Rajan
Very Forgettable experience
Posted 24 Aug 2017 on HotelsDirty bathroom, towels were filthy, room smelled of cigarettes. I booked deluxe room but the room had no refrigerator, no safe.
by Anthony M
Great Value
Posted 19 Mar 2017 on HotelsFor the money, Hotel Monde is a great value. The rooms are a bit small, and the property is older. The pool is on the roof, and the lounge area needs some repair. The gym was not open.
On the plus side: the food is great and the staff is spectacular.
by PEITAO
perfect business stay
Posted 18 Mar 2017 on HotelsVery close to my cusomer's office and only 30mins driving from the airport also.The reception is vey polite and helpful. I will stay in this hotel for my next visit Gurgaon again.
Recommended
for Everyoneby A verified traveler from dearborn mi
Nice hotel close to everything
Posted 15 Feb 2017Best staff good customer service at all clean rooms
by A verified traveler from VA, USA
Could be better
Posted 21 Dec 2016Bed sheets n towels need to be replaced, very old, I guess they used to be white, capets in hallways full of stains, cleaning or replacement is must.
by A verified traveler
Posted 19 Dec 2016 on Hotels
