Ratings based on 199 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Very helping staff, neat and clean rooms..
by A verified traveler
Posted 18 Nov 2024
Really good staff.
Comment from Hotel Management
22 Nov 2024 by Mallika Chugh (Cluster MARCOM), Hotel Management
Dear Barun, Thank you for your kind words! We're thrilled to hear that you had a great experience with our staff. We'll be sure to share your feedback with the team—they'll be happy to know their efforts made a positive impact. We look forward to welcoming you back soon! Warm Regards, Mallika Chugh Cluster Manager Marketing Communications
by A verified traveler from san bruno
Posted 12 Nov 2024
Loved my stay. Courteous and professional staff, wide variety if food for breakfast- chefs took time to know you and recommend different foods. Small eateries close by for exploration. Loved the shuttle service to the airport.
Comment from Hotel Management
12 Nov 2024 by Mallika Chugh (Cluster MARCOM), Hotel Management
Dear Archana, Thank you for your kind words! We're thrilled you enjoyed the stay, especially the personalized service from our chefs and the variety at breakfast. It’s wonderful to hear you made the most of the nearby eateries and our airport shuttle. We look forward to welcoming you back soon!Warm Regards, Mallika Chugh Cluster Manager Marketing Communications
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Mallika Chugh MARCOM, Hotel Management
Thank you for the perfect rating, Anurag! We're thrilled to hear you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back soon!
by A verified traveler
Posted 8 Sep 2024
Property is in the centre of the city. For travel metro is nearby. Market is really close as well. Swimming pool was fantastic. Staff was very cordial and the food was great.
Comment from Hotel Management
16 Sep 2024 by Mallika Chugh Manager Marketing Communications , Hotel Management
Dear Chirag, Thank you for sharing your feedback! We're glad to hear that you enjoyed the central location, nearby metro access, and the fantastic swimming pool. It's great to know that our staff and food met your expectations as well. We hope to welcome you back for another enjoyable stay soon!Warm Regards, Mallika Chugh Manager Marketing Communications
by A verified traveler
Posted 21 Aug 2024
The staff provided world class customer service!
Comment from Hotel Management
23 Aug 2024 by Mallika Chugh Manager Marketing Communications , Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our world-class customer service. Our team is dedicated to making every stay exceptional, and it’s wonderful to know we succeeded in making your experience memorable. We look forward to welcoming you back soon!
by A verified traveler from Suwanee
Posted 21 Jul 2024
Comment from Hotel Management
10 Aug 2024 by Mallika Chugh Manager Marketing Communications , Hotel Management
Dear Manav, Thank you, Manav, for your 5 out of 5 rating! We're thrilled to know you had a great experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back to Courtyard by Marriott Gurugram Downtown on your next visit!Warm regards,Mallika ChughManager Marketing Communications
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
8 Jul 2024 by Mallika Chugh Manager Marketing Communications , Hotel Management
Dear Sidhartha, Thank you for your excellent rating! We're thrilled to hear you had a great experience with us. Your positive feedback means a lot, and we look forward to serving you again soon!Warm Regards, Mallika Chugh Manager Marketing Communications
by A verified traveler from DIP1, Central Plaza, 156
Posted 13 May 2024
all good
Comment from Hotel Management
14 May 2024 by Mallika Chugh (Manager Marketing Communications), Hotel Management
Dear Joseph, Thank you for your feedback! We're delighted to hear that everything met your expectations. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We're here to ensure your experience remains exceptional.Warm Regards, Mallika Chugh Manager Marketing Communications.
by A verified traveler from Kamloops
Posted 12 Apr 2024
Guests were treated very well. Kind generous and hospitable
Comment from Hotel Management
16 Apr 2024 by Mallika Chugh (Manager Marketing Communication), Hotel Management
Thank you for sharing your experience with us. We're delighted to hear that our team treated you with kindness, generosity, and hospitality throughout your stay. Ensuring our guests feel welcome and well-cared for is always our top priority. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.
