Ratings based on 248 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
I appreciate how clean and quiet this place is, and that it has good internet as well as a comfy bed and a spacious room. The location is also great in walkable distance from the rail station and city dentre near to the places where I needed to be.
Comment from Hotel Management
29 Sep 2024 by Marcel, Hotel Management
Dear guest,Thank you so much for taking your time to send us your feedback, we are pleased to see that you gave your stay a positive rating!We are glad that you enjoyed the cleanliness and ambiance of our hotel, as well as the layout of your room. Good to see that you were also able to reach your destinations via the train station closest to us.Should you visit our region in the near future again, we would love to welcome you at our hotel anytime!Kind Regards,Your Victor's Team in Gummersbach
by A verified traveler from Bradenton
Posted 21 Aug 2024
Best points - breakfast buffet was nicely done and offered good choices. Staff were consistently friendly and helpful.
Less good - The restaurant is closed on the weekends except for breakfast. Many outlets but old style round. You need outlet adapters to fit inside a round outlet. Too warm in room even with window open - no AC
Comment from Hotel Management
21 Aug 2024 by Marcel, Hotel Management
Dear guest,Thank you for your visit and for kindly letting us know about your experience in our hotel! We are glad to know that you appreciated our staff and our extensive breakfast buffet. For our outlets you can either bring an adapter of your own or borrow one at the reception.If you visit us again you may request a fan for your room on hot day, as we unfortunately don't have air conditioning in the building.Kind Regards,Your Victor's Team Gummersbach
by A verified traveler
Posted 29 Jul 2023
Another excellent stay at Victor‘s. Thank you to the welcoming and very professional staff!
Comment from Hotel Management
30 Jul 2023 by Victor’s Residenz-Hotel Gummersbach, Hotel Management
Dear guest,100%! For somebody who works this close with guests like this a good review is the nicest present one can receive. Thank you so very much.Very truly yours,The staff of the Victor’s Residenz-Hotel Gummersbach
by A verified traveler
Posted 27 Jul 2023
Comment from Hotel Management
30 Jul 2023 by Victor's Residenz-Hotels Gummersbach, Hotel Management
Sehr geehrter Gast,Ein großes Dankeschön für Ihre tolle BewertungWir hoffen, Sie auch zukünftig vom Victor's Residenz-Hotel Gummersbach zu überzeugen.Mit den besten Grüßen aus dem Bergischen Land.Ihr Team des Victor's Residenz-Hotels Gummersbach
by A verified traveler
Posted 25 Jul 2023
Loved this property! Staff was very nice, rooms were clean, spacious and comfortable, and the location was delightful! I am a fan!
Comment from Hotel Management
5 Sep 2023 by Victor’s Residenz-Hotel Gummersbach, Hotel Management
Dear guest,Thank you so much for giving us a perfect score, we could not possibly wish for more! We’ll work hard to keep up the quality.Yours sincerely,The staff of the Victor’s Residenz-Hotel Gummersbach
by A verified traveler
Posted 12 Jul 2023
Comment from Hotel Management
1 Aug 2023 by Victor’s Residenz-Hotel Gummersbach, Hotel Management
Sehr geehrter Gast,Ein großes Dankeschön für Ihre tolle Bewertung!Bis zum nächsten Mal in Victor’s Welt.Das Team des Victor’s Residenz-Hotel Gummersbach
by A verified traveler
Posted 2 Jan 2023
This was the second time we stayed at the Victor and we were as pleased with our second stay as we were with the first. The newly renovated room was spacious, comfortable and very clean. If we were to make a suggestion then it would be to make the room lighting a little brighter. Breakfast was good and the staff were very happy to cater for my husband's dietary requirements (gluten and dairy free). Our compliments to the staff generally who were without exception very professional, friendly and helpful.
Comment from Hotel Management
6 Jan 2023 by Victor's Residenz-Hotels Gummersbach, Hotel Management
Sehr geehrter Gast,ein großes Dankeschön für Ihre tolle 100% Bewertung. Die Tatsache, dass Sie Ihren Aufenthalt im Victor's Residenz-Hotel Gummersbach genossen haben, erfreut uns alle sehr. Sie können sich sicher sein: Auch weiterhin werden wir alles daransetzen, dass der Service in unserem Hotel den allerhöchsten Ansprüchen gerecht wird. Wir hoffen sehr, dass Sie sich auch das nächste Mal für unser Haus entscheiden.Mit den besten Grüßen aus dem Bergischen Land.Ihr Team des Victor's Residenz-Hotels Gummersbach
by A verified traveler
Posted 23 Oct 2022
The stay was excellent
Comment from Hotel Management
23 Oct 2022 by Victor's Residenz Hotel Gummersbach, Hotel Management
Dear guest,thank you very much for this very nice 5-star rating. We are glad that you enjoyed your stay with us - please come back soon.Warm greetings from the Bergisches Land.Your team at Victor's Residenz Hotel Gummersbach
by A verified traveler
My first choice near the region
Posted 25 Jul 2020 on HotelsA cosy and well maintained place. Been stayed here for several times and was never disappointed.
Comment from Hotel Management
29 Aug 2020 by Victor’s Residenz-Hotel Gummersbach, Hotel Management
Dear guest,
Thank you very much for your positive review. We’ll keep up the pace and look forward to welcome you again soon.
Yours faithfully,
The staff of the Victor’s Residenz-Hotel Gummersbach
by A verified traveler
Pleasant stay
Posted 30 Jun 2020 on HotelsDuring Corona Virus times, nothing is normal but I think that good people at Victor’s are taking it seriously. On business trip I need exactly place like Victor’s. Recommended.
Comment from Hotel Management
12 Jul 2020 by Victor’s Residenz-Hotel Gummersbach, Hotel Management
Dear guest,
A perfect score! Our staff would like to thank you whole-heartedly for taking your time to write such a very positive review!
Yours faithfully,
The staff of the Victor’s Residenz-Hotel Gummersbach
