Ratings based on 22 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jun 2024 on Hotels
Comment from Hotel Management
30 Jun 2024 by Alexandre Glauser, Hotel Management
Dear Sir, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA Gulshan. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Regards, Alexandre Glauser
by A verified traveler
Posted 2 Jun 2024 on Hotels
Comment from Hotel Management
2 Jun 2024 by Alexandre Glauser, Hotel Management
Dear Sir, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA Gulshan. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Regards, Alexandre Glauser
by A verified traveler from Gurugram
Posted 29 May 2024
Comment from Hotel Management
26 Jun 2024 by Alexandre Glauser, Hotel Management
Dear Sir, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA Gulshan. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Regards, Alexandre Glauser
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by Riyaz Rizvi , Hotel Management
Dear Sir, Greetings from Crowne Plaza Dhaka Gulshan. Trust you are doing well and staying safe. First and foremost, Thank you for your loyalty towards IHG hotels. I sincerely apologize for any inconvenience or dissatisfaction you experienced during your stay. Your feedback is invaluable to us, and we take it very seriously as we continuously strive to improve our services. Please feel free to reach out to me directly and I would be more than happy to assist you in any way possible. Once again, thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in the future. Warm regards Riyaz Rizvi Rooms Division Manager
by A verified traveler
Posted 28 May 2024 on Hotels
Comment from Hotel Management
29 May 2024 by Alexandre Glauser, Hotel Management
Dear Sir, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA Gulshan. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Regards, Alexandre Glauser
by A verified traveler
Posted 30 Apr 2024 on Hotels
Comment from Hotel Management
2 May 2024 by Ahmed, Hotel Management
Dear Sir, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA Gulshan. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Regards, Alexandre GlauserGeneral Manager
by A verified traveler
Phenomenal!
Posted 2 Apr 2024 on HotelsIncredible staff and service!
Comment from Hotel Management
3 Apr 2024 by Ehsan Ahmed, Hotel Management
Dear Shan, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA GULSHAN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Regards, Alexandre GlauserGeneral Manager
by A verified traveler
Posted 23 Dec 2023
Comment from Hotel Management
24 Dec 2023 by Alex , Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA GULSHAN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly.Regards,Alexandre Glauser
by A verified traveler
Great location
Posted 10 Jun 2023 on HotelsWe stayed at this hotel twice in the past when it was under Four Points Sheraton. Front desk service was magnificent then.
This time we booked multiple rooms for multiple days.
The restaurant service during breakfast was amazing. Food was superb and the restaurant staff was very attentive and cordial.
However, the rooms were not so clean and the towels were definitely quite worn out. Management needs to look into replacing the towels.
Comment from Hotel Management
16 Jun 2023 by Shohel, Hotel Management
Dear Sir/Madam, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA GULSHAN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. With regards to room cleanliness we have taken a note on this and we will do the necessary to make sure a clean room for you and all of our guest. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,Mohammad ShohelAssistant Front Office Manager
by A verified traveler
Posted 10 Jun 2023 on Hotels
Comment from Hotel Management
16 Jun 2023 by Shohel, Hotel Management
Dear Sir/Madam, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA GULSHAN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,Mohammad ShohelAssistant Front Office Manager
