Ratings based on 246 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Brett Robinson, Hotel Management
Thank you for the perfect rating! We’re thrilled you had a great experience. Your support means so much to us, and we look forward to welcoming you back soon!
by A verified traveler
Posted 16 Sep 2024
Clean, beach and parking
by A verified traveler
Posted 16 Sep 2024
The stay was great! I love getting a code and having an easy check-in. The beds could be upgraded they are very springy. But overall, it was an amazing stay! I definitely will book here again,
Comment from Hotel Management
23 Sep 2024 by Brett Robinson, Hotel Management
Thank you for your wonderful feedback! We're glad to hear you had a great stay and enjoyed the easy check-in process. We appreciate your input about the beds. We can’t wait to welcome you back for another amazing stay!
by A verified traveler
Posted 16 Sep 2024
Being on the beach and having a balcony was the best part of the trip. The couch was stained, the water did not drain out of the shower, there were no extra blankets and the place just looked old and not kept up. We would not stay in this condo again. Thank you.
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Brett-Robinson Vacation Rentals, Hotel Management
Thank you for taking the time to leave your feedback and for rating your stay 4 out of 5 stars! We’re thrilled to hear that you enjoyed your time with us, and we appreciate your comments. It’s our goal to make every stay a 5-star experience, so if there was anything we could have done differently to improve your stay, we would love to hear your suggestions. Your feedback helps us to continually improve our services.We hope to welcome you back soon and ensure that your next stay with us is truly exceptional!
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
6 Sep 2024 by Brett Robinson Vacation Rentals, Hotel Management
Thank you so much for the amazing 5-star review! We're thrilled to hear that you had such a great experience with us. Your kind words and positive feedback mean the world to us. If there’s anything more we can do for you or if you have any suggestions, please let us know. We look forward to welcoming you back soon!
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
6 Sep 2024 by Brett Robinson Vacation Rentals, Hotel Management
Wow, a perfect 5 out of 5! We're absolutely thrilled to hear that you enjoyed your stay with us. Your feedback made our day! We’re always striving to provide an exceptional experience, and it’s wonderful to know we hit the mark for you. If there’s anything we can do to make your next visit even better, just give us a shout. Can’t wait to have you back!
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Brett-Robinson Vacation Rentals, Hotel Management
Thank you so much for your 5-star review! Your positive feedback means a lot, and we hope to welcome you back for another great experience soon!
by A verified traveler
Posted 27 Aug 2024
This property is in a great location. Next to the Pink Pony Pub and The Hangout. You don't have to drive just walk. The only issue was we had two vehicles and we were only allowed one pass. We had to park second car across the street in a gravel parking lot. The rooms were clean. Nothing fancy but we don't go to stay in the room. The bunk beds are for small children or adults under 5'2. There are 2 elevators- one on each end. Wait times vary 5-10 min. I was a little disturbed that we left and came back to realizing that someone had came in our room. The trash had been removed is how we knew. Maybe inform people that staff will go in your room or ask for permission. I didn't like that but everything else was good. They do have a pool and it was clean.
Comment from Hotel Management
29 Aug 2024 by Brett-Robinson Vacation Rentals, Hotel Management
Thank you for your review, Wendy! We're happy that you loved our prime location next to the Pink Pony Pub and The Hangout—being able to walk to everything is a huge plus! We're glad to hear the rooms were clean and met your needs, even if they are cozy.We understand the parking situation can be a bit of a challenge with only one pass per unit, but we're happy you found the nearby public parking convenient. As for the elevators, we appreciate your patience during those busy times.We apologize for the unannounced visit to your room by our staff. We do provide daily touch up service, our apologies for not clearly communicating this service we'll make sure to improve communication on that front to ensure our guests feel comfortable and informed.Thank you for choosing to stay with us, and we hope to welcome you back for another great experience—poolside, of course!
by A verified traveler
Posted 25 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Brett-Robinson Vacation Rentals, Hotel Management
Thank you so much for the glowing 5-star review! We’re glad to hear that you had such a positive experience during your stay. Hope to see you again soon
