Ratings based on 15 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024 on Hotels
Comment from Hotel Management
2 May 2024 by Faisal Mahmood, Hotel Management
Dear Naz,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are thrilled to hear that you enjoyed our services and had a wonderful experience at our hotel.Your kind words truly mean a lot to us and serve as a great motivation for our team to continue delivering exceptional service to all our guests. We are delighted that you found our hotel to your liking and that our services met your expectations.We look forward to welcoming you back in the future and providing you with another memorable stay. If there is anything else we can do to enhance your next visit, please do not hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your positive experience. We appreciate your feedback and hope to see you again soon!Warm regards,Faisal Mahmood
by A verified traveler
Nice enough
Posted 5 Feb 2024 on HotelsI rarely leave reviews. Check in was great, lovely on site team. There was a function happening across the street in a fairly residential area and the noise was so loud that we couldn't sleep until 3am. Something out of the hotels control but the response from the management wasn't great. Great value for international travellers, not for locals
by A verified traveler
Posted 17 Jun 2023
An unreal hotel. Everyone was great. Could not do enough for you. It would be hard pressed to get a better hotel. Thank you to each and every one,
Comment from Hotel Management
19 Jun 2023 by Faisal Mahmood, Hotel Management
Dear Alan,Thank you for providing us with your constructive and candid feedback of your recent stay.The management has reviewed your comments with great concern and appreciate you taking out time to highlight areas that need improvement. We thank you for selecting Heritage Luxury Suites - The Moor and ensure you of providing the best possible services during your future visits.Look forward to welcoming you again.Best Regards,Faisal Mahmood
by A verified traveler
Posted 2 May 2023
Comment from Hotel Management
23 May 2023 by Faisal Mahmood, Hotel Management
Dear Mr. Zahid, Greetings from Heritage Luxury Suites !First and foremost, thank you very much for your patronage and choosing Heritage Luxury Suites, as a preferred state of the art hotel for your accommodation and we hope to remain your preferred destination in the near future as well.It has always been our sincere endeavor to provide best boarding and lodging experience to our valued guest with personalized services to ensure that their stay is always a memorable one. We look forward to serve you againRegards ,Faisal Mahmood
by A verified traveler
Posted 18 Sep 2022 on Wotif
Such a beautiful hotel. And a great location!
by A verified traveler
Posted 6 Aug 2022 on Orbitz
by A verified traveler
Posted 19 Jul 2022
Great location. Very comfortable suites with many amenities made it feel like the comfort of home. Great service and food options.
by A verified traveler
Posted 28 Jun 2022
The building is beautiful, both inside and outside. Inspired by Moroccan architecture, the details are gorgeous and a seeming army of dedicated staff seems highly motivated to keep the facility spotless and inviting. The suites were very well designed and inviting with very comfortable beds and pillows. The room service was prompt, courteous and delicious. The few days we spent there, it was an extremely pleasurable and comfortable experience, with the Liberty shopping area literally a few minutes walk.
by A verified traveler
Posted 13 May 2022
Not happy at all, every night is mujra night, loud music, alcohol, dance, girls. Not the place to stay with family even as individual.
by A verified traveler
Posted 1 Mar 2022 on Hotels
Amazing place