Ratings based on 41 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Palo Alto
Posted 28 Oct 2024
by A verified traveler
Posted 9 Jul 2024 on Hotels
by A verified traveler
Posted 18 Jun 2024
We really enjoy the staying at Sofitel. Only the drive way to the entrance is a little too narrow. Sometimes the car has to wait to get to the entrance.
by A verified traveler
Posted 17 May 2024
by A verified traveler
Elevator sucks
Posted 9 May 2021 on HotelsI have to take three different elevators from guest room to parking lot.
Comment from Hotel Management
26 May 2021 by Wendy REN, Hotel Management
Dear Yun,
Thank you for selecting Sofitel Guiyang Hunter and sharing your valuable feedback with us.We do very regret to see that the hotel property didn't reach your expectation.With your privacy and safety in mind, accesssing to the guest room area or visit other public area, it is necessary to transfer once on 55th Sky Lobby. We apologize for the inconvenience caused to you and would like to extend our sincere apologies for what you had encountered during your stays.Your satisfaction is what motivates and encourages us. If you have any questions, please feel free to contact me directly and I will be more than happy to render my assistance.
Looking forward to seeing you again in the nearly future!
Best Regards,
Wendy REN
Guest Experience Manager
by A verified traveler
Posted 11 Apr 2021
Clean and convenient. Breakfast is good.
Comment from Hotel Management
16 Apr 2021 by Wendy REN, Hotel Management
Dear valued guest:
Thank you for choosing Sofitel Guiyang Hunter and sharing your stay experience with us. We are very happy to see that you spend a wonderful time here. We will continue to provide best quality of guest experience and looking forward to seeing you again soon!
Best Regards,
Wendy REN
Guest Experience Manager
by A verified traveler
Posted 4 Aug 2019
by A verified traveler
Posted 9 Jun 2019 on Orbitz
by A verified traveler
Posted 24 Nov 2018 on Hotels
A very nice hotel. We had a pleasant and peaceful stay for 3 days. The hotel is clean and modern with good amenities and conveniently located on top of a large shopping mall and at a location where it is quite easy to get a taxi. Staff were friendly and helpful. I would have given the place a higher rating except that I had prearranged to pay for our stay in local currency. Instead the hotel charged our stay to our credit card used for deposit at the time of check-in, causing some confusion.
by A verified traveler
Posted 28 Oct 2018
All the staffs are very pleasant. Good room size and the beds are very comfortable. Nice view.