Ratings based on 267 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Poor quality, low quality service, ok location
Posted 24 May 2024 on HotelsWe had two rooms, weekday, for 3 nights, we arrived at 11:30AM and before even greeting us the agent told us checkin wasn’t until 4PM but for a fee she could check us in early. Clearly they had rooms for us, but that’s ok we understand; but her way of approaching us wasn’t nice and the only hotel from a long trip around Portugal that did this to us. We stored out bags and moved on. Later, after we checked in they called us from the front desk asking for payment because they forgot, so we went back to pay. I asked about some wineries recommendations or tours and they told me (3 agents were there) they didn’t have any information. The room was horrible. Mattress was thin about 4 fingers thick on top of a mattress box spring , very uncomfortable. Our room smelt like cigarettes and the window didn’t close well so during the day we had the smell from food cooked in the restaurant below since their vent was just outside of our window. The room was old and not well maintained full of patches on the wall and stains on the carpet. The soap was of poor quality and towels old falling apart. This hotel is not even a 2 star, I’d not recommend it, they are worried about making money with early check ins but don’t care about their rooms or training employees to be caring towards their guests.
by A verified traveler
Posted 2 Mar 2024 on Hotels
by A verified traveler
Posted 29 Feb 2024
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by A verified traveler
Posted 2 Feb 2024 on Hotels
The only fault I have with the hotel was the prices in the bar far too expensive so we went to eat and drink at another bar
by A verified traveler
Posted 11 Nov 2023
by A verified traveler
Posted 28 Sep 2023 on Hotels
by A verified traveler from Hendersonville
Posted 13 Sep 2023
Comfortable bed and bedding. Lots of room for all my toiletries in the bathroom was a plus. Very nice, helpful staff! We couldn't get an uber, or taxi for my train and one of the front desk staff drove us to the station!
by A verified traveler
Posted 4 Sep 2022 on Hotels
by A verified traveler
Outstanding place.
Posted 31 Jan 2022 on HotelsThe Stay hotel in Guimaraes was perfect. It was close to the City center, and also close to restaurants and walking distance to most touristic spots, like the Castle and the Palace of the Duke of Braganza. Well worthy the visit.
Guimaraes being the City where Portugal was born, is definitely a place to visit. It was here that the 1st King of Portugal, Afonso I, started in the 11th century. One can still see the remnants of old City while walking around.
