Ratings based on 9 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Aug 2018 on Hotels
The best hotel in Yangshuo. The only difficulty I have is to get a parking spot on the ground if I came back late.
The bike rent service is free. But the quality of bikes need to be improved.
Recommended
for Everyoneby A verified traveler
Posted 15 Oct 2017
Hotel comfortable and staff pleasant and helpful. Hotel situated close to bus station and shopping area. Swimming pool lovely. Room comfortable clean and well appointed. Hotel staff very helpful when we were planning our trip to the river Li, giving accurate and useful guidance so we were able to do this by local bus and not on a set tour.
Comment from Hotel Management
8 Dec 2017 by kelly, Hotel Management
Thank you very much for your comments by heart! We are looking forward to your visit again。
Recommended
for Everyoneby A verified traveler from San Jose
Nice views, close to attractions, comfortable beds
Posted 27 Jun 2017Short walks to Xi street. Hotel restaurant isn't pricey and has tasty foods. However, it is missing a good coffee shop for the morning.
by David
calm in Yangshuo
Posted 30 May 2017 on HotelsA calm peaceful hotel in the crazy place that is Yangshuo, it is a perfect base to explore the mountain area.
We bought drinks one evening and they were going to charge us extra to carry them outside for us, which was strange. We carried them out ourselves. but that is our only complaint,
The breakfast was lovely
by A verified traveler
Location great but story ends there. 2.5 stars max
Posted 8 Apr 2017I picked this hotel based on reviews and location. 200 meters from West street, the location is great. Unfortunately that is where the story begins.
Upon arrival they could not find the Expedia reservation, after an hour we were given no explanation, given our keys- no comps- no nothing.
There is only centrally controlled air conditioning- you have a control in your room but as we learned they are for decoration. If you make enough noise, they will give you a fan.
TV- shouldn't be a priority, but when it and the fan don't work at all after an 8 hour hike, a bit disappointing to say the least.
Also No operable Wifi- with a VPN unable to load any sites.
We checked out after one night.
There is currently only one Five star in Yangshuo and this hotel is not Close.
Comment from Hotel Management
19 Apr 2017 by Kelly, Hotel Management
Dear，
I'm sorry did not let you have a happy and perfect experience，I have given your feedback to related departments, attaches great importance to the relevant departments, will strengthen the training of staff, sincerely welcome you to check again, we will give you a perfect experience！
Best Wishes，
kelly
by A verified traveler
Posted 30 Jul 2018 on Hotels
豪华江景房，给我安排了2二楼，正对面两棵高高的大树，什么都看不到。预定好后，包括出行之前，都打电话沟通了，希望能安排个景观好一点的，结果900多一晚，还不含早的豪华江景房，就安排成了这样！真的好后悔。
整个酒店的设施就是最基本的老式五星酒店的标准，没有任何出彩的地方。
泳池的水不怎么干净，服务人员很默然和冷淡。晚上给客房服务打电话，让送两瓶水过来，催了两次都没送到，结果口渴的睡着了。第二天早上醒来后，口干舌燥，索性自己去拿水。看到2楼的客房服务人员，我说麻烦给我几瓶水，服务员居然说，我们只能提供两瓶，你要的太多了。我和她解释，我昨晚就等你们送水过来，你们一直都没送过来。。。。后来服务员不情愿的给我三瓶水。要知道我住了3晚，都没有要求客房打扫，按理说，水不是每天都要补的吗?总的说来，我也没多要你们这家五星酒店一瓶水啊？！
真的毫无性价比可言，绝对不会再光顾。
by Pui Sin
4 stars only
Posted 12 Sep 2017 on Hotels酒店環境和位置很好，但叫車服務通過一個旅遊公司開價有點過份。
by Pak Cheong Andy
Posted 5 Jun 2017 on Hotels
洒店地點很方便。非常近西街。房間非常寬敞，舒適。
by Cho Fan
Posted 17 Apr 2017 on Hotels
距離西街還是挺近的，也很顯眼，服務人員態度也很好，詢問禮賓部有關交通和景點的內容，都有很仔細的告訴我們呢
