Ratings based on 882 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 7 Nov 2024
great property for a short stay. Nice pool and spa area which was great to have
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 16 Oct 2024
The property provided exactly what it said. Excellent Gym, good location.
by A verified traveler
Posted 16 Oct 2024
Hotel and grounds really nice.
Staff not friendly and cold.
No lift in hotel and la k of information. No welcome or information of services in hotel.
Take a £50 payment on checking as a deposit and if checking out early no one there to check out or a key box for reassurance that everything ok and deposit returned.
The one time there was the room wasn’t checked so holding and taking that extra payment isn’t warranted.
Bar shuts early and no set times.
Breakfast starts late and if included on booking at £15 charge they make you a disappointing appetite ruining pack up.
There is no log or knowledge from housekeeping of any lost property left.
Staff no help and clueless on the matter and just to tell you to come back later, wait for a manager to come in, need to talk to housekeeping.
Hotel and grounds stunning! Just shame that the little things and guest’s treatment lacking
After checking in.
No phone signal and nothing close by in walking distance.
No sheltered smoking area.
by A verified traveler
Posted 10 Oct 2024
Terrible
by A verified traveler
Posted 6 Oct 2024
Clean spacious room with lovely en-suite.
Just disappointed ,having travelled for over 3 hours, to be told on arrival that there had been a mix up with our room. We did get offered complimentary drinks in the bar.
Lighting outside to the front of the property would be good as very dark getting from the car park to the entrance.
by A verified traveler
Posted 5 Oct 2024
Very good
