Ratings based on 7 Verified Reviews

4.4 out of 5
4.3 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Feb 2024
Cleab and safe with some shopping and dinning options close,
Comment from Hotel Management
6 Feb 2024 by Jervis, Hotel Management
Dear Mr. Gregory,Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our accommodations clean and safe during your stay. Providing a comfortable and secure environment for our guests is always our top priority.We're also glad to hear that you found the nearby shopping and dining options convenient. We strive to offer a location that offers both comfort and convenience to enhance our guests' overall experience.We look forward to welcoming you back in the future and providing you with another excellent stay.
5 out of 5
by A verified traveler

Posted 27 Mar 2023
The facilities were
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2023 on Hotels
4 out of 5
by A verified traveler

Posted 26 Dec 2022
We've enjoyed our stay and highly recommended place if you want quite and relaxing place 🙂
4 out of 5
by A verified traveler

Posted 14 Dec 2022
I liked the place..It was brand new. I mean, I was the first person to sit at the bar for a cocktail...THAT NEW...Bed was comfortable. The room was nice. Clean..The personnel were SO very nice. I mean like in-laws that like you...How rare is that!! ))..They did not have a "do not disturb sign' so they made one for me.. The Room had a great a/c..Brand new..I had hot water in the sink as well as the shower...Rare in the Philippines. But..as new goes, so do the hurdles. The owner(s) of this place finished one side of the entire structure..Then opened it.. WHILE construction goes on, right across the hall...I mean the other half of the entire poured concrete structure...is under construction..so open to the elements..These were old rice patty fields, filled in to develop. There is a new International Airport going in nearby. A smart move by the owner/developer..but that's his deal..I am a paying customer..the open side of the hotel let the mosquitos come on in..flies too..open your door into th hallway and the little blood suckers come on in..they find you..at the desk, in the bathroom or at nite..The fly's had a bit more discretion and made their way to the restaurant..The food there was great..Unreal 3 mushroom soup..great chef..Good service.This is a really good place to eat..unless you have a car to wander, you have to eat here. There are no taxis in this town. Lots of tricycle type tuk tuks as the Thai call them..DO NOT GO TO THIS HOTEL WITHOUT WHEELS..You will regret it
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024
4 out of 5
by A verified traveler

Good hotel, but room for improvement

Posted 27 Aug 2023 on Hotels
Good value for money, clean hotel Good point: Staff are generally good Facility is kept clean Good design of furniture and furnishings The price is well thought out Bad points: partly under construction Smell of chemicals everywhere large number of ants Hot water did not come out of the shower (I asked for repair, but there was no response) Poor sound insulation (corridor noise) Keys are pre-modern (not electronic keys) not auto lock No plan with breakfast
Comment from Hotel Management
25 Sep 2023 by Jervis, Hotel Management
Dear Takashi san,Thank you for providing us with your valuable feedback regarding your recent stay at our hotel. We appreciate your detailed review, as it helps us understand where we are excelling and where we need to improve to better serve our guests.It's great to hear that you found our hotel to be a good value for money and that you appreciated the cleanliness, our staff's service, and the design of our facilities. We are always committed to maintaining a clean and welcoming environment for our guests.We also appreciate your honesty in pointing out areas that need attention. We understand that ongoing construction can be disruptive, and we apologize for any inconvenience you experienced due to this. The presence of a chemical smell, ants, and issues with hot water and sound insulation are certainly matters that require our immediate attention. We will address these concerns to ensure a more comfortable stay for all our guests.Regarding the keys and breakfast, we appreciate your feedback and will consider your suggestions for modernizing our key system and potentially offering breakfast options in the future.Once again, we apologize for any inconvenience you faced during your stay. We value your feedback, and it will help us make necessary improvements to provide a better experience for our guests. We hope you will give us another opportunity to host you in the future.Warm regards,Jervis SantosResident Manager