RedLevel at Gran Melia Palacio de Isora - Adults Only

Adults-only beachfront hotel with 3 outdoor pools

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

3 outdoor pools, cabanas (surcharge), pool umbrellas

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

9 restaurants, lunch, dinner served; local and international cuisine

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool
Bar
All inclusive
Pet friendly
Spa
Parking included

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 8 of 8 rooms

1 bedroom, premium bedding, minibar, in-room safe

Red Level Deluxe

Exceptional

Highlights

Furnished balcony

Air conditioning

Club Lounge

LCD TV

Pillow menu

Separate bedroom

Premium bedding

Blackout drapes/curtains

49 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Red Level, Deluxe Room, Partial Ocean View

Wonderful

Highlights

Furnished balcony

Air conditioning

Club Lounge

LCD TV

Pillow menu

Separate bedroom

Premium bedding

Blackout drapes/curtains

49 sq m
Partial ocean view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe Room, Partial Ocean View (Redlevel with Whirlpool)

Highlights

Furnished balcony

Private outdoor hot tub

Air conditioning

Club Lounge

LCD TV

Pillow menu

Separate bedroom

Premium bedding

49 sq m
Partial ocean view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Red Level, Villa, Private Pool

Highlights

Yard

Separate sitting area

Private pool

Private indoor hot tub

Air conditioning

Club Lounge

LCD TV

Pillow menu

120 sq m
Sleeps 2
1 King Bed

Red Level Deluxe Large Terrace with Whirlpool

Exceptional

Highlights

Furnished balcony

Private outdoor hot tub

Air conditioning

Club Lounge

LCD TV

Pillow menu

Separate bedroom

Premium bedding

49 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Red Level Master Suite Ocean View with Terrace Bathtub

Highlights

Furnished balcony

Separate sitting area

Air conditioning

Club Lounge

LCD TV

Pillow menu

Premium bedding

Separate bedroom

99.2 sq m
Partial ocean view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Red Level Deluxe Front Ocean View

Very good

Highlights

Furnished balcony

Air conditioning

Club Lounge

LCD TV

Pillow menu

Separate bedroom

Premium bedding

Blackout drapes/curtains

49 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Red Level Junior Suite Front Ocean View with Whirlpool

Highlights

Furnished balcony

Private outdoor hot tub

Air conditioning

Club Lounge

LCD TV

Pillow menu

Separate bedroom

Premium bedding

49 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Calle La Costa, s/n, Alcala, Guia de Isora, Tenerife, 38686

What's nearby

Alcala Beach - 3 min walk - 0.3 km
Arena Beach - 6 min drive - 4.2 km
Playa San Juan - 6 min drive - 4.9 km
Los Gigantes Beach - 8 min drive - 6.4 km
Los Gigantes Marina - 10 min drive - 6.8 km

Getting around

Tenerife South Airport (TFS) - 35 min drive

Restaurants

‪Playa de San Juan - ‬5 min drive
‪Pangea - ‬6 min walk
‪Tapas y Mas Tapas - ‬5 min drive
‪Sun Bean - ‬9 min walk
‪Casa Amadeo - ‬5 min drive

About this property

RedLevel at Gran Melia Palacio de Isora - Adults Only

Luxury hotel near Alcala Beach

Located close to Los Gigantes Marina and Los Gigantes Beach, RedLevel at Gran Melia Palacio de Isora - Adults Only provides 2 poolside bars, a beach bar, and a free daily manager's reception. Active travelers can enjoy volleyball, archery, and fitness classes at this hotel. Treat yourself to Ayurvedic treatments, a sports massage, or a detox wrap at Spa by Clarins, the onsite spa. At the 9 on-site restaurants, enjoy lunch, dinner, light fare, and local and international cuisine. Pilates classes and yoga classes are offered at the 24-hour gym; RedLevel at Gran Melia Palacio de Isora - Adults Only also has a terrace, shopping on site, and a coffee shop/cafe. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.

Other perks include:

3 outdoor pools with cabanas, sun loungers, and pool umbrellas
Free self parking and valet parking
2 outdoor tennis courts, an electric car charging station, and express check-out
Express check-in, a nature reserve, and a banquet hall

Room features

All 110 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.

Other amenities include:

Rainfall showers, designer toiletries, and separate tubs/showers
32-inch LCD TVs with premium channels
Wardrobes/closets, recycling, and electric kettles

All inclusive details

All-inclusive room rates at RedLevel at Gran Melia Palacio de Isora - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Premium alcoholic beverages included

In-room minibar (non-alcoholic beverages included)

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Aerobics

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Pool
Hot Tub
Breakfast included
Spa

P22,853 total

includes taxes & fees

Aug 15 - Aug 16

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Onsite parking available only on request
Free covered self parking on site
Free valet parking on site
Limited onsite parking

Food and drink

2 poolside bars
5 bars/lounges
9 restaurants
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

L´Olio Trattoria & Pizza
La Terrasse
Le Bistrot Provencal
Nami Asian Bistro
Oasis Mediterranean

Things to do

2 outdoor tennis courts
24-hour gym
3 outdoor padel courts
3 outdoor pools
Archery
Evening entertainment
Fitness classes
Full-service spa
Library
Piano
Pilates classes
Segway rentals/tours
Shopping
Tennis lessons
TV in common areas
Volleyball
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

12,917 square feet of conference space
14 meeting rooms
Business center
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
On the boardwalk/promenade
On the waterfront
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

12 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
5 floors
Ballroom
Banquet hall
Built in 2008
Eco-friendly cleaning products used
Lifeguards
Reception hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bidet
Designer toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

32-inch LCD TV with premium satellite channels
iPod dock

Food and drink

24-hour room service
Electric kettle
Espresso maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Eco-friendly toiletries
Iron/ironing board
Laptop-compatible safe
Phone
Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 80 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Pet fee: EUR 80 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Guests under 16 years old are not permitted at this adults-only property

Only registered guests are allowed in the guestrooms

Guests under 16 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

RedLevel Gran Meliá Palacio Isora Tenerife

RedLevel Gran Meliá Palacio Tenerife

RedLevel Gran Meliá Palacio Tenerife Hotel

RedLevel Gran Meliá Palacio Tenerife Hotel Isora

RedLevel Gran Meliá Palacio Isora Tenerife Hotel Guia de Isora

RedLevel Gran Meliá Palacio Isora Tenerife Hotel

RedLevel Gran Meliá Palacio Isora Tenerife Guia de Isora

RedLevel at Gran Meliá Palacio de Isora Tenerife

RedLevel Gran Meliá Palacio I

RedLevel at Gran Meliá Palacio de Isora Tenerife

RedLevel at Gran Melia Palacio de Isora Tenerife

RedLevel at Gran Melia Palacio de Isora Adults Only

RedLevel at Gran Melia Palacio de Isora - Adults Only Hotel

Frequently asked questions

Does RedLevel at Gran Melia Palacio de Isora - Adults Only have a pool?

Yes, this property has 3 outdoor pools.

Is RedLevel at Gran Melia Palacio de Isora - Adults Only pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of EUR 80 per pet, per day. Service animals are exempt from fees.

How much is parking at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Self parking and valet parking are free at this property.

What time is check-in at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Check-out is at noon.

Are there all-inclusive benefits at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Some rate plans available at this hotel are all-inclusive.

Where is RedLevel at Gran Melia Palacio de Isora - Adults Only located?

Located in Guia de Isora, this beachfront hotel is on the boardwalk/promenade,steps from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.

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RedLevel at Gran Melia Palacio de Isora - Adults Only Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10

Second time here, better than the first.

Stayed 6 nights in May 2025

10/10

Amazing Hotel, amazing stay

Stayed 4 nights in Feb 2025

10/10

Friendly staff, great selection of restaurants. Red Level is definitely worth the extra money. We will absolutely return

Stayed 7 nights in Feb 2025

10/10

Beautiful facility and super helpful staff. Love them

Stayed 3 nights in Nov 2024

10/10

Friendly staff and great location, not too many rules and regulations so you can just get on and enjoy your holiday on your terms. Highly recommend.

Stayed 7 nights in Oct 2024

10/10

Red level staff … absolutely magnificent … they were helpful and responsive to all my needs and questions. I really want to come back as this was one of the experiences of a lifetime.

Stayed 5 nights in Dec 2024

10/10

Lovely resort in a wonderful location. Very easy to get around the island via car so highly recommend a rental. The resort is quite nice, peaceful and relaxing with very good restaurants.

Stayed 7 nights in Jan 2024

10/10

Staff very good with lots assistance with several issues during our stay,would definitely recommend

Stayed 9 nights in Feb 2024

4/10

Resort grounds and room size/cleanliness were fabulous, everything else was below average. Pool staff would not take an order - no service to save their lives, rather talk amongst themselves and would get upset when you'd walk to the bar to order - this resort could double/triple profits overnight if they learned and charged for service. I paid Red Level to escape kids and to relax - my ocean view room was over the Italian kitchen and other amenities downstairs, could hear loud noises, banging and yelling until 1-2 AM each evening. The high-end restaurant at Red Level was horrid! If you want to overpay for fluffy bite size crap you are in luck...just don't waste your time no matter how they market the experience. Americans - this is primarily a Spanish/Brit facility. The grounds are NOT huge they are adequate and simple to move throughout, the food is bland, most of the buffet are cold cuts and things you just won't eat (stewed tomatoes, cabbage salads etc... evenings they cooked steaks but still don't have a clue how to prepare (even with their chef hats on) the major option was would you like a sprinkle of salt on that? Make sure to bring an electrical converter to charge phones etc as everything is European. Nice hotel but really frustrating atmosphere when trying to relax and escape normal everyday issues.

Stayed 6 nights in Jun 2025

10/10

Excellent quite facility in a big hotel.

Stayed 6 nights in Sep 2023

10/10

Beautiful everything

Stayed 7 nights in Jun 2024

10/10

Beautiful hotel and fantastic staff. Food was genuinely outstanding. Breakfast was a highlight having been served by the most friendly and welcoming staff only to be beaten by Gabriella in the Italian restaurant whose warmth and attention to detail were exemplary

Stayed 3 nights in May 2023

10/10

This is our second stay at the Red Level and we weren’t disappointed. The level of customer service throughout the hotel is exemplary, the grounds are immaculate, the cuisine varied and first class and the accommodation and housekeeping excellent. If I could sum this hotel up in five words - “A little bit of paradise”.

Stayed 4 nights in Jul 2022

6/10

We have stayed RedLevel at Gran Melia Palacio de Isora on 4 occasions now going back to 2016 but to be honest Gran Melia need to up their game if this is "flag ship" "Red Level" offering as the hotel is now looking quite tired and the rooms are needing a complete rework now. Not good frankly and still quite expensive. The room was not very clean, the furniture in the room was in poor condition with doors that don't close on wardrobes and drawers that stick. The bathroom was very tired and not clean in places. The restaurants offered poor quality food that is sold as high end dining at a high price. One meal was inedible. We ate out of the hotel for the rest of the holiday at local restaurants and paid far less with very good quality. I don't mind paying for great quality food but this was far from it. Sun beds around the red level pool and in the red level garden were dirty and in poor condition in some cases.Overall very disappointing. Gran Melia just lost a good customer.

Stayed 10 nights in May 2023

8/10

Stayed 5 nights in May 2025

6/10

Stayed 4 nights in Feb 2025

6/10

Stayed 3 nights in Feb 2025

10/10

Stayed 5 nights in Jan 2025

10/10

酒店环境好，卫生服务设施齐全，舒适度

Stayed 5 nights in Nov 2024

10/10

Adult only Redlevel area felt like a small hotel but with benefits of large luxury hotel. Lots of great pools.

Stayed 7 nights in Sep 2024

8/10

Stayed 7 nights in Jul 2024

6/10

Stayed 4 nights in Aug 2024

6/10

Stayed 10 nights in Jun 2024

10/10

Tutto perfetto. Un letto comodissimo, una doccia fantastica, personale all’altezza. Sono stati 4 giorni indimenticabili! Grazie Red Level!

Stayed 4 nights in Apr 2024

10/10

Stayed 2 nights in Feb 2024

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RedLevel at Gran Melia Palacio de Isora - Adults Only

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Photo gallery for RedLevel at Gran Melia Palacio de Isora - Adults Only

Reviews

Popular amenities

Room options

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Red Level Deluxe

Highlights

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Red Level, Deluxe Room, Partial Ocean View

Highlights

View all photos for Deluxe Room, Partial Ocean View (Redlevel with Whirlpool)

Deluxe Room, Partial Ocean View (Redlevel with Whirlpool)

Highlights

View all photos for Red Level, Villa, Private Pool

Red Level, Villa, Private Pool

Highlights

View all photos for Red Level Deluxe Large Terrace with Whirlpool

Red Level Deluxe Large Terrace with Whirlpool

Highlights

View all photos for Red Level Master Suite Ocean View with Terrace Bathtub

Red Level Master Suite Ocean View with Terrace Bathtub

Highlights

View all photos for Red Level Deluxe Front Ocean View

Red Level Deluxe Front Ocean View

Highlights

View all photos for Red Level Junior Suite Front Ocean View with Whirlpool

Red Level Junior Suite Front Ocean View with Whirlpool

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

RedLevel at Gran Melia Palacio de Isora - Adults Only

All inclusive details

Gratuities and taxes

Food and beverages

Land activities

Lessons/classes/games

Entertainment

Languages

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Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention