Ratings based on 75 Verified Reviews
4.4 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Alexys (Assistant Manager), Hotel Management
Thank you for the great review, Cynthia!
by A verified traveler
Posted 7 Oct 2024
Its a glamping resorts and everything was clean and very nice plus no bugs!!!
Comment from Hotel Management
8 Oct 2024 by Alexys (Assistant Manager), Hotel Management
Thank you for the great review, Melissa! We hope to see you back soon. :)
by A verified traveler
Posted 2 Oct 2024
Love the surrey hotel. Great pool and awesome staff
Comment from Hotel Management
4 Oct 2024 by Alexys (Assistant Manager), Hotel Management
Thank you for the wonderful review, Anne! We hope to see you back soon to enjoy all of our relaxing amenities and new cafe we opened!
by A verified traveler from San Mateo
Posted 16 Sep 2024
All was great!
Comment from Hotel Management
17 Sep 2024 by Alexys (Assistant Manager), Hotel Management
Thank you for the awesome review, Andrei!
by A verified traveler
Posted 16 Sep 2024
What a fun experience! Right from the beginning I felt relaxed and ready for a great time. Everything you can want for fun, food and shopping is walking distance and the beach or a walk in the Redwoods is a short drive!
Check in was great, the young lady toured us around letting us know where the amenities were and how to get to our tent. A very personal touch, although they had maps too. I liked the guidance touch!
There are wagons to help carry your items! I didn't pack light, so very helpful.
The pool and lounging area are Soo inviting and beautiful!
Beyond the pool you go into the nicely landscaped tent area, all set up and ready for guests to arrive! The set up is top notch! The tents are very spacious and clean! I myself would like a small dresser or clothes rack and a mirror in the tent, everything else was perfect! Loved the electric blanket! So cozy!
We met another couple there who were going to the same music venue as us. We decided to ride together.As we were leaving the husband let me know his wife needed help getting ready. She couldn't see what she looked like not having a mirror. Sure, there's a few single bathrooms around but for those of us who like our makeup, the convenience of not hauling it and taking up a single bathroom to do our face would have been perfect!! Seeing as we're glamping not camping! Got to check out our faces and hairdos! And for safety if you have something in your eyeballs!
A great time at the resort! We're bringing a group next!
Comment from Hotel Management
17 Sep 2024 by Alexys (Assistant Manager), Hotel Management
Thank you for the awesome review and feedback! We will get some mirrors in the rooms for next season. :) We are happy to hear you had a great time and hope you come back again.
by A verified traveler
Posted 5 Sep 2024
Great place, love the location
Comment from Hotel Management
5 Sep 2024 by Alexys (Assistant Manager), Hotel Management
Thank you for the great review, Robert! We hope to see you again soon.
by A verified traveler
First Time Glamping
Posted 26 Aug 2024 on HotelsBeautiful glamping experience. The beds were very comfortable. They provided electric blankets to keep you warm at night: it was cold in the tent but if you bring a beanie to sleep with and a sweater you’ll be ok. The pool are was so nice and loved having our own fire pit in front of the tent.
Comment from Hotel Management
27 Aug 2024 by Alexys (Assistant Manager), Hotel Management
Thank you for the wonderful review and we hope to see you again!
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Alexys (Assistant Manager), Hotel Management
Thank you for the great review, Patricia! We hope you come back and visit soon. :)
by A verified traveler
Excellent Glamping Spot
Posted 20 Aug 2024 on HotelsBeautiful property grounds, great pool, friendly staff, comfortable beds. I will be back!
Comment from Hotel Management
20 Aug 2024 by Alexys (Assistant Manager), Hotel Management
Thank you for the wonderful review, Amanda! We hope to see you back soon! :)
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Alexys (Assistant Manager), Hotel Management
Thank you for the great review, Vincent!
