Ratings based on 16 Verified Reviews
3.7 Room cleanliness
4.2 Service & staff
3.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
by A verified traveler
Posted 24 Jun 2024
by A verified traveler
Posted 4 May 2024
Towels seemed unwashed (didn't smell cleaning product at all, instead smelt like someone used it shortly before).
Awaken around 9am by very loud noises of furniture being pushed around (by staff doing another room I assume). Don't expect to sleep late in that hotel.
Wall electric plug ruined, bathroom trash bin broken, stains on armchairs. These are easy fixes, why not doing them? I can't comprehend the mentality behind such neglectful attitude.
For this price all of the above is unacceptable.
by A verified traveler
Uncomfortable apartment poor management
Posted 15 Jul 2022 on HotelsSuch uncomfortable apartment.
The Wi-Fi was not working for the fist 6 hours of our arrival. The tv was not working it was sorted at first by a technician. But through out the evening it kept losing signal.
There are lots of problems with the apartment the bed is so uncomfortable because it’s so hard. When I spoke about this all I was given was a cover to put over the mattress.
The sofa was so uncomfortable it is like a park bench covered in material, we where unable to relax comfortably.
The balcony is covered in pigeon faeces and pigeons are nesting on the Air-con unit. We were not able to use the balcony due to this and the tiny size of it. The balcony also doesn’t lock I have taken videos of this.
The fridge in the apartment was not keeping our food cold and there was ants everywhere on the fridge and in the kitchen.
There was wires hanging out of sockets and the lamp in the living room was hanging off.
There was no dining table in the room and in the description of the apartment it stated dining room table. I brought this up and later they put a dining room table into the apartment.
I was not happy with the apartment. I don’t believe it matches the description of the advertisement and I was not able to relax with the uncomfortable furnishings.
I felt the manager made no attempt to meet me or offer us a different apartment. He should no a professional approach to us as guests and didn’t even introduced himself to
by A verified traveler from chino hills, california us
Hotel without any visible address or sign
Posted 11 Jun 2017
Pros: Its a budget rate place but everything provided in room for daily needs.
Cons: Obviously this place is new in business. They need to inform customers how to best find or locate this place.
Location: The place is quite centrally located with restaurants etc. around. My cell phone got snatched on the main boulevard close to this place, so figure.
Hotel itself is nice and clean with apparently nice front desk of 1 person at a time. The studio apartment has small shower barely enough to move around.The rooms are well provided with everyday needs.
Now here is the shocker, the hotel apartment which shares building with a gym has no outside visible sign or street address.The taxi dropped me at the main street because its a one way street. The hotel is barely 100 ft. from there, but without any sign or address , i walked past the building twice without recognizing it. Nobody on the street , including cops nearby knew about the place. while searching around MY APPLE i PHONE got snatched out of my shirt pocket on the main boulevard at 8 p.m. with lights on and people walking by. Police nearby no help. Finally walked back again to where i started off and asked people at a small eating place for this place, they had no clue, but after making a phone call, we found out , place is right across the street 20 ft. away., and finally checked in. The front desk tried to help with going to police for my cell phone but with no outcome. The subsequent e mails to hotel were not answered.
So welcome to Morocco...
Recommended
for Everyoneby A verified traveler
Everything you'd need in an apartment
Posted 11 Dec 2016We had a really good stay at Dar Gueliz. The apartment is set back a bit from the road and consists of 6 floors. We had two apartments on floor 3, one twin and the other double. The apartments are spacious and very well equipped with everything you'd require. The kitchen contains everything you'd require to cook something during your stay, just across the road there is a shopping centre which has a Carrefour supermarket for you to pickup your supplies. The apartment is located in a good area with shops and places to eat nearby. The staff are very friendly and helpful. This place is very good basic apartment with everything you'd need. I would most definitely recommend it to anyone wanting an apartment in Marrakech.
Comment from Hotel Management
16 Dec 2016 by Khalil - Dar Gueliz, Hotel Management
Madame, Sir,
We are happy you spent a nice stay in Dar Gueliz Residence. We will be glad to welcome you again during your next trip to Marrakesh. Our goal will be to make your stay nicer :)
Thank you for choosing Dar Gueliz.
Best Regards,
Khalil
by A verified traveler
Posted 28 Sep 2024
Très bien situé. Bon accueil et bons conseils d'un des gardiens. Envie de revenir !!!
by A verified traveler
Bien bien
Posted 16 Jul 2024 on HotelsC'est bien passé
by A verified traveler
Posted 18 May 2024 on Hotels
by A verified traveler from Rabat
Posted 20 Apr 2019
Moderne, Le confort, La propreté bien sur et la situation en plein centre-ville en plus de la commodité des studios avec kitchenette
