Ratings based on 236 Verified Reviews

4.3 out of 5
84% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Interesting experience

Posted 1 Jul 2024 on Hotels
This hotel with modern rooms is located in the middle of the old city, right on the main square of the city. It is clean and had a plentiful breakfast with many options, including gluten free. The staff at this hotel were friendly and tried their hardest to help with everything they could. However, it was hard to sleep due to the loud church bells ringing every 15 minutes all night long, which made our experience interesting, yet not comfortable. Our biggest problem was parking. When we arrived the streets of the historic center were closed and we had to pay for parking a 10 minute walk up a steep hill to the hotel. Two hours later we were able to move our car to a free lot, still a short walk away. We were not reimbursed for the paid parking and were not Informed about any of these parking problems ahead of time, otherwise we would have planned our arrival accordingly.
4 out of 5
by A verified traveler from Newton Abbot

Posted 14 Jun 2024
We did have a problem with a door handle and with water on the floor of the bathroom, but both were fixed after we reported them. Staff were very friendly and helpful and we enjoyed our stay.
5 out of 5
by A verified traveler

Lovely one night stay

Posted 2 Jun 2024 on Hotels
Great location, beautiful property with garden, nice breakfast
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2024 on Hotels
5 out of 5
by A verified traveler

Posted 21 Apr 2024
This hotel and the city is amazing. This would be a perfect destination for a vacation. The staff is so friendly and helpful you do not see this kind of service in the states.Everything was perfect, the only issue is really bad WiFi connection.
5 out of 5
by A verified traveler from Greenbrae

Posted 25 Oct 2023
The staff was extremely helpful and friendly.
5 out of 5
by A verified traveler

Posted 22 Oct 2023
Spectacular views of a spectacular town
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2023 on Hotels
5 out of 5
by A verified traveler

A gem in Gubbio

Posted 18 Nov 2022 on Hotels
Lovely hotel and very friendly staff in Piazza Grande.
5 out of 5
by A verified traveler

Posted 15 Oct 2022
Friendly staff, fabulous location
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