Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Clean , big shower
Comment from Hotel Management
15 Nov 2024 by Yasmin Flores, Hotel Management
Hi Carmen. Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.
by A verified traveler
Posted 20 Oct 2024
Excelente servicio personalizado, incluso tuvimos la oportunidad de hacer el check in una hora antes de lo estipulado en la reservación
Comment from Hotel Management
20 Oct 2024 by Yasmin Flores, Hotel Management
Sr. Francisco.Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos.
by A verified traveler
Posted 14 Oct 2024
Great location for what I needed during my trip.
Comment from Hotel Management
20 Oct 2024 by Yasmin Flores, Hotel Management
Mr. Mark.Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Yasmin Flores, Hotel Management
Sr. Mario.Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos.
by A verified traveler
Posted 6 Sep 2024
Great value, friendly helpful staff, central, great breakfast
Comment from Hotel Management
11 Sep 2024 by Yasmin Flores, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Yasmin Flores, Hotel Management
Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos.
by A verified traveler
Posted 4 Sep 2024
Terrific place in every way!
Comment from Hotel Management
5 Sep 2024 by Yasmin Flores, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
by A verified traveler
Posted 2 Sep 2024
The check in process was very fast and easy!
The hotel was very clean! I love the breakfast it had many options. The staff (Juanita) who was in charge of the breakfast was awesome made us feel welcome and assisted us with our needs.
I would definitely recommend!
Comment from Hotel Management
4 Sep 2024 by Yasmin Flores, Hotel Management
Thank you very much for your opinion and assessment about your last stay at Holiday Inn Express Guaymas. We are pleased to know that our service met your expectations, your comments motivate us to continue improving. We hope to see you back in your home very soon, it will be a real pleasure.Best Regards!!
by A verified traveler
Posted 25 Aug 2024
Todo muy bien, cama muy comfortable.
by A verified traveler
Posted 13 Aug 2024
Comment from Hotel Management
15 Aug 2024 by Yasmin Flores, Hotel Management
Hola Jaime.Muchas gracias por su opinión y valoración acerca de su pasada estancia en Holiday Inn Express Guaymas. Nos complace saber que nuestras instalaciones y servicio cumplieron sus expectativas, sus comentarios nos motivan a seguir mejorando.Esperamos poder verle muy pronto de regreso en esta su casa, será un verdadero placer.
