Ratings based on 11 Verified Reviews
4.3 Room cleanliness
3.7 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great location, price, friendly staff
Posted 15 Oct 2018 on HotelsOverall 4/5 only because the shared room smelled bad from all the people sleeping in there without good ventilation
by IEUFAKA
Posted 20 Nov 2017 on Hotels
Very laid back hostel that has various room configurations for singles, couples and family. Staff is very friendly.
by A verified traveler
Las Tres Abuelitas
Posted 23 Oct 2017 on HotelsWhat a beautiful place in every way! Close to the Malecon and spotless room with a warm and friendly staff! Thank you, Katherina and staff!
by A verified traveler from New York
Terrible hotel NOT RECOMMENDED
Posted 6 Jan 2017 on Orbitzmy poor husband went to TOMO for a night stay because he had to travel next morning to New York. It was my idea as a wife for him to travel from Cuenca a day before his trip so he will rest for the night and travel next day again I booked Tomo based on the positive reviews so I said let me give it a try ( I usually book the hotel El Palace which is excellent) but this time I said let me book a different hotel. Oh well it turn out a nightmare...when my husband arrived at Tomo the cab driver told him to be very careful walking in the area because of pickpockets that area was not safe at all!!!... when my husband checked in he was shocked to hear that he will be sharing his room with 3 other strangers NO PRIVACY he was furious.(the room was very small there was NO TV, a very tiny air conditioning and it was hot very hot in the room, also my husband requested some food service for dinner they DON'T HAVE IT) Please don't waist your money and time because you will regret it...Oh I almost forgot to mention at the desk they took twenty dollars deposit on top of what he had already paid ...they told him he will have it back at checkout...my husband TOLD them he will be checking out at (6am) next morning they told him don't worry we will be here before you leave...guess what?? NOBODY never showed up he waited until 6:45am my husband left he was afraid of missing his flight. DON'T GO TO TOMO NOT WORTH IT.
Recommended
for Everyoneby A verified traveler
Posted 11 Nov 2016
Excellent location, very comfortable and large private room but they are unnecessarily strict about the 3 pm check in time, making us wait in the lobby until 3 even though the room was ready and empty.
by A verified traveler
Posted 27 Aug 2018 on Hotels
Preis-Leistung ok.
by A verified traveler
Posted 12 Jun 2018 on Hotels
Recommended
for Getaway With Friendsby A verified traveler
Posted 8 Feb 2018 on Hotels
Hôtel sans charme mais très bien situé. Le personnel est sympa et parle anglais.
by Eddie Harry
Posted 15 Sep 2017 on Hotels
by Hernan
Limpio y tranquilo
Posted 17 Apr 2017 on HotelsBuena experiencia, tranquilo, comodo, limpio y ubicado a pasos del Malecon. Buen servicio y los empleados amables.
Comment from Hotel Management
13 Jun 2017
Hola Hernan. Muchas gracias por tus comentarios. Fue un gusto recibirte, esperamos que tengas un excelente viaje.
