Ratings based on 118 Verified Reviews

4.3 out of 5
77% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Long Beach

Posted 17 Nov 2024
The room was not ready when I arrived and had to wait in a steamy hallway. No electricity for 12 hours per day. No water, no internet. Access when it gets dark is very complicated… Avoid it.
5 out of 5
by A verified traveler

Posted 6 Oct 2024
The area is historically old. The hotel is charmingly Victorian. I am not sure why it’s listed as a river view room as buildings and tress make it impossible.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2024
5 out of 5
by A verified traveler

Posted 16 Jul 2024
This place is absolutely amazing and so is the staff!!!!
5 out of 5
by A verified traveler

Posted 9 Jul 2024
Very friendly staff who went out of their way to make my stay comfortable. Beautiful gardens and common areas. Excellent restaurant and bar. Great value. Extended my stay and upgraded to a suite for another ten days.
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Great location in the historic area with views of the river and lots of dining options. Staff was wonderful—accommodated my request to change my reservation to the next day when my flight was delayed and gave me breakfast at 6:30am for an early morning flight. Be ready for lots of steps (it’s an old building and there is no elevator). Would definitely stay here again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Mar 2024
5 out of 5
by A verified traveler

Posted 10 Feb 2024
Acogedor, tranquilo con hermosa vistas e interiores lleno de pinturas y recuerdos del Guayaquil del ayer; con un equipo excelente, amable y cariñoso.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2024 on Hotels