Ratings based on 115 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Don like the room
Comment from Hotel Management
25 Nov 2024 by Supervisor, Hotel Management
Thank you for the feedback, we hope to see you again next time.
by A verified traveler from Deridder
Posted 8 Oct 2024
Please put stronger and softer chairs in the breakfast table areas.
Comment from Hotel Management
25 Nov 2024 by Supervisor, Hotel Management
Gracias por la observación, lo tendremos en cuenta para una próxima ocasión que se hospede con nosotros.
by A verified traveler
Posted 20 Aug 2024
Beautiful property nestled away from the road - gorgeous entrace area and well maintained with great service overall!
Comment from Hotel Management
14 Sep 2024 by Supervisor, Hotel Management
Thanks for visiting us, we hope you in a next time.
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
11 Aug 2024 by Supervisor, Hotel Management
Muchas gracias por visitarnos, nos alegra saber que pudo descansar en nuestras instalaciones. Esperamos volver a verle en una próxima ocasión.
by A verified traveler
Posted 5 Aug 2024
Beautiful lush gardens and nighttime security. The staff we so helpful.
Comment from Hotel Management
11 Aug 2024 by Supervisor, Hotel Management
Thanks for your feedback, we hope you can revisit us, again.
by A verified traveler
Posted 19 Mar 2024
Very disappointed about this place! I reserved a deluxe room for two people and the room have a very small tv, A/C was leaking inside the room, just one bottle of water as a courtesy when your reservation is for two, doesn’t make sense to me and when I told the front desk about the leaking and I was gonna need a extra towel, this person do anything to help, the price is not worth it for the experience unfortunately
Comment from Hotel Management
12 May 2024 by Supervisor, Hotel Management
Hello, Sorry for the unfortunate experience, we working hard to make a better service so our guests feel at home
by A verified traveler from Cuenca
Posted 9 Mar 2024
An oasis in the city
Comment from Hotel Management
16 Mar 2024 by Supervisor, Hotel Management
Thanks for visit us, we hope to see you again.
by A verified traveler
Posted 15 Jan 2024
Good location, close to shopping, option for dinner walking.
Good choice!
Comment from Hotel Management
18 Jan 2024 by Supervisor, Hotel Management
Thanks for choosing us, we hope to see you again. Take care.
by A verified traveler
Posted 6 Jan 2024 on Hotels
Comment from Hotel Management
10 Jan 2024 by Supervisor, Hotel Management
Nos alegra saber que pudo disfrutar de su estancia, esperamos que nos vuelva a visitar en una proxima ocasión.
by A verified traveler
Posted 24 Dec 2023
Located on Estero Salado the hotel has an abundance of tropical fauna and avian life. Not a full service hotel. But generally a good value
Comment from Hotel Management
10 Jan 2024 by Supervisor, Hotel Management
Thanks for you feedback, we hope to visit us again.
