Ratings based on 101 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jun 2024
Location,looks unsafe
by A verified traveler
I do recommend
Posted 3 May 2024 on HotelsAMAZING PRICE! They were very good and flexible to accomodate my needs. Room was simple and very clean. Good shower.
The suttle service, payed extra, very efficient and worth it.
Excellent local food breakfast in a charming setting, good service as well. I will go back in my returning trip soon!,
by A verified traveler
Posted 24 Apr 2024 on Hotels
by A verified traveler
Posted 22 Apr 2024 on Hotels
The room was wide and clean but the windows could not stay opened. We had to lift them toward the exterior but there was nothing to keep them like that. Not seeing outside is kind of depressing...The pool was very nice and refreshing.
by A verified traveler
Posted 2 Jan 2024
by A verified traveler
Posted 1 Dec 2023
Comment from Hotel Management
9 Dec 2023 by RC, Hotel Management
Estimada huésped,Muy preocupado por su calificación he averiguado acerca de su visita a nuestro hotel, ya que no se hospedó, y me permito indicarle lo siguiente:• Su reserva tenía un valor total 48.25USD, en ningún momento era 30.00USD. Dicho esto, le recomendamos revisar su reserva antes de arribar al establecimiento, así sea que un familiar les haya hecho la reserva.• La recepcionista les explicó que al ser ecuatorianos estaban obligados a pagar el 12% del impuesto IVA. Los ecuatorianos están obligados a ello y así lo indica los detalles de su reserva. Además, que la ley lo ampara.• Se los quiso ayudar con la habitación e ingreso temprano, a pesar que el check in es a las 2pm, pero no contábamos con la misma al momento de su llegada.• Si estaba inconforme con nuestro servicio pudo habernos indicado inmediatamente que no iba a regresar y nos hubiese permitido vender dicha habitación. Lamentamos que su confusión nos calificar de una manera injusta. Solo nos queda desearle las mejores vacaciones en una próxima estancia en otro hotel.Un caluroso saludo,
by A verified traveler
Posted 11 Oct 2023 on Hotels
by A verified traveler
Posted 7 Oct 2023
A
by A verified traveler
Posted 3 Aug 2023
This hotel is not soundproof which makes it hard to have quality sleep. I heard everything through the walls, noise in the hallwayd, noise on the dtreet at all hours of the night.
by A verified traveler
Posted 11 Jul 2023
This is a nice Hotel in Guayaquil. However, I won't have french fries there anymore. Also the sauna is not that hot.
