Ratings based on 372 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The best thing about the hotel are the staff members and location.
by A verified traveler from Spring
Posted 27 Sep 2024
Horrible hotel avoid and staff no professional
Comment from Hotel Management
16 Oct 2024 by Dayanna, Hotel Management
Dear Edward, Thank you for your feedback. We are truly sorry to hear that your stay did not meet your expectations and that you found our staff unprofessional. This is certainly not the experience we aim to provide.We would greatly appreciate it if you could provide us with more specific details about what went wrong during your stay. This will help us address the issues and improve our service moving forward.Hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 3 Aug 2024
It has a nice lobby and prices are excellent
Comment from Hotel Management
5 Aug 2024 by Sylvia, Hotel Management
Thank you for your kind words! We're glad you enjoyed our lobby and found our prices excellent. We look forward to welcoming you back soon.
by A verified traveler from Sugar Land
Posted 2 Jul 2024
Comment from Hotel Management
28 Jul 2024 by Sylvia, Hotel Management
Buenas tardes estimado Jim, gracias por su calificación. Esperamos darte la bienvenida de nuevo pronto.
by A verified traveler from Sugar Land
Posted 2 Jul 2024
Staff were nice and efficient, hotel is well kept, room and bedding were good, could not use the a/c because it was badly placed blowing air tight over the bed. I would have chosen a different room instead of choosing a suite for this reason
Comment from Hotel Management
28 Jul 2024 by Sylvia, Hotel Management
Good afternoon dear Jim, thank you for your kind comments about our staff and the hotel. We apologize for the inconveniences you experienced and appreciate your feedback. We will work on improvements and hope to offer you a better experience on your next visit.
by A verified traveler
Posted 11 Jun 2024
Property was nice. And it was affordable
Comment from Hotel Management
11 Jun 2024 by Sylvia, Hotel Management
Thank you, Andrew and Marcia, for your wonderful review! We're delighted to hear that you found the property both nice and affordable. We hope to welcome you back soon!
by A verified traveler
Posted 11 Jun 2024 on Hotels
Comment from Hotel Management
19 Jun 2024 by Sylvia , Hotel Management
Buenas tardes estimada Carrie, gracias por su calificación. Que tengas un buen día.
by A verified traveler
Posted 6 May 2024
Localizado en el centro de la ciudad, linda decoración, servicio excelente, habitaciones amplias. Muy recomendado
Comment from Hotel Management
10 May 2024 by Sylvia , Hotel Management
Buenas tardes estimado Libardo, muchas gracias por su amable comentario. Nos complace saber que disfrutó de nuestra ubicación en el centro de la ciudad, la decoración, el excelente servicio y las habitaciones amplias. Esperamos tener el placer de recibirlo nuevamente en nuestro hotel.
by A verified traveler
Posted 28 Apr 2024
It’s was great
Comment from Hotel Management
10 May 2024 by Sylvia , Hotel Management
Good afternoon dear Jaime, We're glad you had a great experience. We hope to welcome you back soon!
by A verified traveler from Cos Cob
Posted 27 Apr 2024
Customer Service Excellence triple A plus 😁
Comment from Hotel Management
10 May 2024 by Sylvia , Hotel Management
Good afternoon dear Cynthia,Thank you for your amazing comment and AAA+ rating! We strive to provide excellent service to all our guests, and we're delighted to hear you had such a satisfying experience. We look forward to welcoming you back soon!
