Ratings based on 13 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Ron, Hotel Management
Nos alegra saber que tu estancia con nosotros fue de su agrado, estaremos encantados de volver a tenerle en nuestras instalaciones, que tenga un excelente dia. :)
by A verified traveler
Posted 22 Mar 2024 on Hotels
Comment from Hotel Management
23 Mar 2024 by Dreamkapture, Hotel Management
Dear Sharon, We're sorry to read that your expectations were not fulfilled. We take all feedback seriously and would like to make things right. Could you please share more details about your stay and what disappointed you? We'll do our best to address the issues and improve for future guests. Thank you for choosing our hostel, and we hope to welcome you again soon.
by A verified traveler
Posted 5 Sep 2023
Awesome place to stay for a couple days great staff and affordable prices
Comment from Hotel Management
17 Sep 2023 by Dreamkapture, Hotel Management
Vance, thank you so much for your review. We are so happy to read that you like our place. Always welcome. DREAMKAPTURE STAFF
by A verified traveler
Posted 8 Jan 2023
Comment from Hotel Management
17 Sep 2023 by Dreamkapture, Hotel Management
Grace, thank you so much for reviewing our property. Bon voyage to you always!DREAMKAPTURE HOSTEL
by A verified traveler
Posted 28 Aug 2021
very nice outside, helpful staff
Comment from Hotel Management
22 Sep 2021 by Manager, Hotel Management
Thank you very much for taking the time to review our hostel. We really appreciate your comments. Safe travels!
by A verified traveler
Posted 3 Jun 2024
Muy buen alojamiento
by A verified traveler
Posted 1 Jun 2024 on Hotels
by A verified traveler
Posted 9 Nov 2023
Mostly all of them very friendly but only one of them treated us horribly and all the time we had a question he was very rude and impolite also looking at us check-in everything we do and not letting us use the pool even though before the other host told us to use until late just to be quiet, but he didn't allow us, then about the food he was resolving the issue with a bad attitude with a bad face, and always trying to not letting us be. Besides him everything was cool but the environment he created made us don't want to go out the room at all. Even when we get outside the property ti get food he didn't want us in, even knowing I am registered with him
Comment from Hotel Management
4 Dec 2023 by María, Hotel Management
Estimado Jose, we are very sorry to read that you didn't enjoy your time in our place. We are working on that. We started having weekly training to refresh/ improve our colleagues' client service. We appreciate your comments.
by A verified traveler
Posted 11 Jun 2023 on Hotels
位置不錯，
就是充電裝置不多，
浴室常濕濕的
Comment from Hotel Management
18 Jul 2023 by Dreamkapture, Hotel Management
Thank you so much Ching for you comments. We will wor on that. Safe travels.
by A verified traveler
很不錯的地點，附近有City mall，交通便利
Posted 7 Jun 2023 on Hotels整體性價比很好的。
wifi穩定性有時不是很好。
我在這丟了一隻走過25個國家的小梳子，讓我有點驚訝的。
Comment from Hotel Management
18 Jul 2023 by Dreamkapture, Hotel Management
Thank you so much Ching Yi.
