Ratings based on 85 Verified Reviews

4.0 out of 5
70% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Sep 2024 on Hotels
Comment from Hotel Management
2 Dec 2024 by Author, Hotel Management
Gracias por su visita, nos alegra escuchar que paso un buen tiempo.
5 out of 5
by A verified traveler

Posted 16 Mar 2024
It’s like arriving to your grandad’s house. Cozy, and nice
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 9 Aug 2023
Very beautiful hotel. The staff was really nice & attentive.
5 out of 5
by A verified traveler

Posted 15 Dec 2022
Very friendly and welcoming. Helpful in advance of our arrival, arranging transportation from the airport and answering our questions. Good recommendations for places to eat.
Comment from Hotel Management
15 Dec 2022 by Francisco, Hotel Management
Dear Wanda,It was a pleasure to meet you!!! Enjoy Galápagos Islands. Thank you for the review!!!
4 out of 5
by A verified traveler

Posted 3 Oct 2022
Nice arquitecture
Comment from Hotel Management
5 Oct 2022 by Guest Relationship, Hotel Management
Thank you for the comment!!! As you notice we have renovated our rooms and common areas for the confort of our guests
5 out of 5
by A verified traveler

Posted 6 Aug 2022 on Hotels
Very nice place in a not very nice city
Comment from Hotel Management
8 Aug 2022 by Customer Relationships, Hotel Management
Siamak thank you for your comment!!! It was a pleasure to have you as a guest!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2022
5 out of 5
by A verified traveler

Posted 11 Jul 2022
Lovely staff that really make you feel like family
Comment from Hotel Management
8 Aug 2022 by Guest Services, Hotel Management
It was nice to meet you!!! We look forward to your next visit!!!
5 out of 5
by A verified traveler

Posted 13 May 2022
From the moment we walked through the door until we left the property, we felt as though we were among friends. Everyone here was wonderfully kind and helpful, and our room was lovely, comfortable and quiet. We highly recommend the Orilla del Rio and hope to return soon!
Comment from Hotel Management
1 Jun 2022 by Guest relationship, Hotel Management
dear Stacey, It iwas a real pleasure to meet you and to have you as our guest. We are glad you enjoyed your stay. We look forward to a future visit.