Ratings based on 19 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jul 2023 on Orbitz
Viaje sólo y me sentí bastante seguro y muy buen trato de los trabajadores en todo momento. Bonitas vistas.
by A verified traveler from Westlake Village
Posted 22 May 2023
Don't let Inconvenient, Limited Transportation and Limited Dining keep you away from this wonderful hotel. I've stayed here multiple times and will stay here again. I'm just being truthful when I say those things.
The good side is it has an absolutely amazing view, super nice staff, great rooms, limited, but great food, and great value for the price.
by A verified traveler
Posted 9 May 2023 on Hotels
by A verified traveler
Posted 10 Feb 2023 on Hotels
by A verified traveler
Posted 30 Sep 2022
Secure property with nice walkable areas surrounding and an excellent view over the city and volcanoes.
by A verified traveler from Westlake Village, CA
Posted 29 Feb 2020
This has to be one of the best views in all of Guatemala City. The breakfast was excellent each day and the staff was always very helpful.
I will add it's best for peace and quiet as it's off the main road a bit, so there is no place to walk to easily from the hotel.
For my stay, it was perfect as we left each day to go to the city, mountains, etc. At night and in the morning it was the most awesome place to just relax and enjoy the beautiful countryside.
I would definitely stay here again.
by A verified traveler
Romantic get away
Posted 22 Sep 2019 on HotelsIt was a very lovely place. I highly recommend it for a quite, romantic get away.
Comment from Hotel Management
2 Oct 2019 by Saludos cordiales, Hotel Management
Muchas gracias por su calificación estamos a las ordenes
by A verified traveler from Skillman New Jersey
Posted 23 Jan 2019
It’s good to rest and relax, but it need more things to do like gym, pool .
by A verified traveler
Such a great time!
Posted 10 Dec 2018 on HotelsAmazing kindness from the employees!
by A verified traveler
The hidden clause
Posted 25 Sep 2018 on HotelsMy wife and I who are living in Guatemala traveled by car. We used WAZE to fine the place and got lost. The hotel lies off the main highway and there was not notice on the highway to turn off. We got lost following WAZE and had to get information from a neighbor living in the same area. Third time lucky we found the right entrance called Buenos Aires, a narrow lane which led to a security gate which let into a private area where the hotel is located. All this in a thunderstorm. It is a small hotel with about 11 rooms, some of which are not completely furnished. These room do have a wonderful view!
I found the amount charged to be deceptive. The room was quoted at $60.00 US; we stayed two nights which should have been 120 plus Guatemala taxes of 20%, which would have been $144.00. Instead the charge was 207.00 plus. The hotel.com customer service representative found out that they had charge us another $25.00 a night for the 'extra person' , a clause that did not appear on the advertisement form. The customer representative was kind enough to give us a coupon for our troubles.
The WIFI did not reach out room!
Comment from Hotel Management
30 Sep 2018 by Oswaldo Hernández, Hotel Management
Thank you for your comment, we will take into account your obsevations, to improve the service.
For us it was a pleasure to serve you, thank you for your visit.
