Ratings based on 53 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Aug 2024
by A verified traveler
Posted 8 Jun 2024
"The HOST" should be the most accurate if I can describe the experience in a simple expression. Marcos has been an amazing host, from the beginning during the check-in you have the sensation that you are staying in a second home away from home. He goes the extra mile in guest experience and knows the best places to visit dining and chill out with friends or alone nearby. The Hostal is in a safe area with a great location, between the most popular area in town and Paseo de Cayala.
by A verified traveler
Posted 3 Jun 2024
Very good value for price. Excellent location. Very friendly staff.
by A verified traveler
Posted 28 Mar 2024
The greatest costumer service! Nice, clean and quiet place
by A verified traveler
Posted 7 Mar 2024
Very nice location and big room
by A verified traveler
Best way for Solo to experience Guatemala City
Posted 21 Dec 2023 on HotelsWhat a great, welcoming, and affordable place to stay! My first time in Guatemala, Marcos welcomed me in care and attention. My room was clean and comfortable for a hostel place. We immediately bonded and gave me good advice how to move around the city. I met a lot of local people through him, ate delicious burgers, went to a bar and had some of the best local coffee, El Injerto! I enjoyed my stay.
by A verified traveler
Posted 18 Dec 2023
by A verified traveler
Posted 21 Jun 2023
My time at Quetzalroo was excellent! I would note that it is a bit more low-key than some other hostels I have seen; I would recommend contacting them over WhatsApp if you have questions after you book since they took about a day to get back to me by email; however they are extremely responsive on WhatsApp. The owner, Marcos, is a great person and can provide great ideas of what to see in and around Guatemala City, along with Guatemala in general. The location is great with easy access to the airport, ATMs, food etc. The main thing I would note is that the rooms do not have air-conditioning, however that is pretty normal in this part of the world.
by A verified traveler
Posted 14 Jun 2023
The owner and staff were very friendly and accommodating. The place is very unique, and was walking distance to the VAC and Embassy. The owner Marcos help us with travel arrangements. My husband and I will definitely come back to this place and explore this beautiful city!
by A verified traveler
Posted 14 May 2023
Stayed there one night. The place was comfortable, rather large, and Marcos was very welcoming.
