Ratings based on 81 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 14 Oct 2024
Very hospitable host with great communication. Let us store bags for the day while made day trip and awaited next reservations. Close walk to central park. Delicious breakfast. Its on a busy street and lively starting @6am which was not a bad thing since we were up early makinh mosy of day. Would come back again
Comment from Hotel Management
14 Oct 2024 by Sophie, Hotel Management
Hello Will we are so happy you had a great stay with us at CasaCarmel!!!Hope to see you back soon.
by A verified traveler
Posted 22 Sep 2024 on Hotels
Pros: Feels like Home. Fernanda is so kind, helpful and makes a delicious breakfast (black beans, plantains and eggs with tomatoes). Room is very clean and comfortable. Wi-Fi is good as well. Lots of stores and food places that you can eat at during the day.
Cons: No AC or Fans, and the area is not safe at night time. Even during the day time you still have to be alert
Comment from Hotel Management
22 Sep 2024 by Sophie, Hotel Management
Thank you for your wonderful comments. We will take into consideration your observations, we do offer fans upon request since the home does not have A/C.
by A verified traveler
Posted 19 Aug 2024
This is a very beautiful property about 100 years old. Very lovely inside well appointed and quaint. However, there was some loud hammering and pounding all morning long that was not very pleasant. Otherwise, it was a good stay.
Comment from Hotel Management
19 Aug 2024 by Sophie, Hotel Management
Hello JonThank you for your comment, we apologize for the noise. We are improving our bathrooms so there is a bit of noise from the remodel.
by A verified traveler from Decatur
Posted 16 Aug 2024
The interior of the house is very unique and with good taste
Comment from Hotel Management
16 Aug 2024 by Sophie, Hotel Management
Thank you Ying for your comment, we hope have you back with us soon!
by A verified traveler from Nyack
Posted 1 Aug 2024
Perfect stay. Nice room, good breakfast and friendly staff. I would return next time in GC.
Comment from Hotel Management
1 Aug 2024 by Sophie, Hotel Management
Hi Andrew thank you for your wonderful review, we hope to have you back with us at CasaCarmel!!!
by A verified traveler
Historic and comfortable with Garden and Breakfast
Posted 29 Jul 2024 on HotelsStay at Casa Carmel is just perfect. It is a 10 out of 10. This sweet little guest house in zone. One of Guatemala city is historic, quaint, and located well for shopping and money exchange. We walked to the artisan market. Fernanda took great care of us and cooked delicious breakfast.
Comment from Hotel Management
29 Jul 2024 by Sophie, Hotel Management
Thank you Desiree for your great comment!
by A verified traveler
Historic family mansion
Posted 18 Jul 2024 on HotelsThis is a lovely family establishment with a few rooms in a grand historic home near the shopping district and market. Walkable to parque central of Guatemala. We arrived late and Jessica took good care of us with preparing a little meal
Comment from Hotel Management
7 Sep 2024 by Sophie, Hotel Management
Hello Desiree thank you for your message, we arre so happy you enjoyed your stay with us at CasaCarmel!
by A verified traveler
Posted 19 May 2024
The house and the room are spacious, clean and tidy. The hostess, Sophie, was super helpful and the housekeeper, Fernanda, keeps the place spotless and cooks a great breakfast. The house is old and elegant, it was like visiting somebody’s house which is how it should be.
Comment from Hotel Management
24 May 2024 by Sophie, Hotel Management
Hello John we are so happy you had a good stay with us at CasaCarmel!Hope to see you back.
by A verified traveler
Posted 18 May 2024 on Orbitz
I loved this historic, colonial style hotel. Heavy dark woods, high ceilings, grand spaces. I only stayed a couple of nights which was perfect to see the few sights that Guatemala City offers. The immediate area around the hotel is unattractive, but it’s a short walk to the main pedestrian shopping street and the nearby historic sites. I would stay again
Comment from Hotel Management
24 May 2024 by Sophie, Hotel Management
Hello MichaelThank you for your comment, we are so glad you enjoyed your stay at CasaCarmel!
