Ratings based on 51 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from ALBANY
Posted 15 Jun 2024
What can I say? Problems with the reservation. Couldn’t get the room away from the main plaza. Loud all night. No toilet seat. Mini fridge rumbled every 5 minutes. Hardly any blankets, low bed shoved against the wall on one side. Limited breakfast at another place. And LOUD!!!
by A verified traveler
Excellent
Posted 6 Jan 2024 on HotelsThe place, location staff and cleaning where super
by A verified traveler
Posted 28 Nov 2023
Great stay
by A verified traveler from Harker Heights
Posted 22 Aug 2023
Comment from Hotel Management
7 Oct 2023 by Marta, Hotel Management
Agradecemos su estancia en nuestras instalaciones. Esperamos en un futuro mejorar las condicines
by A verified traveler
Posted 22 Jul 2023
The room was fine, small, clean, simple, good bed, tv. Very old fridge. The staff was excellent, friendly and kind. The only problem is the noice at night when you have a lakeview room. There is a nightclub close by with live music till midnight, so you can dance in your room tonthat sound
Comment from Hotel Management
16 Aug 2023 by Gratitude, Hotel Management
Good afternoonWe appreciate your stay in our Hotel, there are situations that can get out of hand at the time of booking or staying in our facilities, such as noise outside, since we are located in the central part of the Municipality.We hope that your stay has been to your liking and we are in favor of improving the facilities.
by A verified traveler
Posted 25 Jun 2023 on Hotels
by A verified traveler
Lugar Acogedor
Posted 13 Jun 2023 on HotelsUn lugar acogedor, muy bonito! Mala experiencia porque no pudimos descansar bien por una actividad en la plaza y la musica demasiado alta no nos dejó dormir hasta las 3am. En el cuarto, todo bien menos la cama que los matress son muy duros.
Comment from Hotel Management
23 Jun 2023 by Madeleine, Hotel Management
Buenas tardesOfrecemos disculpas por los inconvenientes presentados, en relacion a la ubicación del hotel se nos sale de las manos los eventos que se realicen en la tarima o el área de actividades en el Parque principal. Para el menaje en las habitaciones lo tendremos como sugerencias a la hora de realizar mejoras
by A verified traveler
Posted 14 Mar 2023
Windows were broken. No elevator. Room stark and no personality or decoration at all. Not even a chair to sit in. Bed and wardrobe. Staff were very nice.
by A verified traveler
Posted 1 Feb 2023
La vista de nuestra habitacion fue perfecta, descansamos sin ruido alguno, la persona que nos recibio muy forma, y atenta a nuestras necesidades. Defitivamente volveriamos a hospedarnos aca. Muchas gracias por todo!!
Comment from Hotel Management
23 Feb 2023 by Ana, Hotel Management
Muchas gracias señora Ana por su bonito comentario... Feliz noche
by A verified traveler
Posted 7 Dec 2022 on Hotels
