Ratings based on 71 Verified Reviews
4.3 Room cleanliness
4.7 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
A perfect place to stay relax.
Posted 29 Jul 2024 on HotelsExcellent service and gentle personal.
Comment from Hotel Management
29 Jul 2024 by Reservations Department, Hotel Management
Thank you for your positive comments. We are glad to know that you enjoy the stay with us.
by A verified traveler
Posted 11 Jun 2024
What a wonderful place! I am so happy I found this place as I was able to enjoy a couple of days here; the service was fantastic as well!
If you love being sorely fed by nature, I recommend you stay here; at least for a night.
Comment from Hotel Management
20 Jun 2024 by Marcelo Gutierrez, Hotel Management
Thank you very much for the comment and we are happy that you enjoyed your stay with us.
by A verified traveler from Centennial
Posted 20 Apr 2024
If you want to see birds and animals, this is the place to be. If you can get cabin #10, you have a great bird tree view.
Comment from Hotel Management
20 Apr 2024 by Reservations, Hotel Management
Thank you for your comments, this help us to be better each day.
by A verified traveler
Posted 3 Mar 2024
Comment from Hotel Management
13 Apr 2024 by Reservations, Hotel Management
Thank you for your comments.
by A verified traveler
Posted 8 Feb 2024
This is a nice place to unwind for one or 2 nights. Rustic lodge, pillows and sheets need update. I like the gondola, you can really hear the trucks from the hwy. eventhough they are inside the forest.
Comment from Hotel Management
22 Feb 2024 by Reservations, Hotel Management
Thank for your comments, this help us to improve our services.
by A verified traveler from Atlanta
Posted 4 Feb 2024
You are out in the middle of a National Park. That is going to appeal to some and seem bad to others. There is one gift shop, one restaurant, etc., but I like getting to make friends with the staff and the scenery and unique beauty is what I came for.
Comment from Hotel Management
22 Feb 2024 by Reservations, Hotel Management
Thank for your comments, this help us to improve our services.
by A verified traveler
Posted 3 Feb 2024
Basic room in forest. Only seating is on porch. Some windows are glass, others screens. Even being a mile off the main highway, truck engines were louder than most insects. And you can sometimes hear snoring from other rooms.
Convenient location if you want to use the tram/zips or hike in the national park up the road.
Dining for dinner was pretty good, though only tried vegi pasta and steak. Breakfast was 7:30-9:30 and had several menu options including eggs or pancakes.
Birders seemed to find a lot of interesting birds. I only saw a few toucans.
Comment from Hotel Management
22 Feb 2024 by Reservations, Hotel Management
Thank for your comments, this help us to improve our services.
by A verified traveler
Posted 1 Jan 2024
As soon as we got out of the car we were taken to see a Tapir! Friendly staff & amazing location
Comment from Hotel Management
22 Feb 2024 by Reservations, Hotel Management
Thank for your comments, this help us to improve our services.
by A verified traveler
Posted 16 Aug 2023
Lots off green around, but the room was old and nothing inside 1 bed and 2 night table, no A/C a old ceiling fan moving humidity around the room. Even saying it is a Park you could listen to track using their Jacob Brake the whole time day and night. Cracking floor and a toilet you pray before flushing never know the result. And the restaurant forget it they don’t even have a bottle of Vodka to serve you a drink.
Comment from Hotel Management
17 Aug 2023 by Tapirus Lodge, Hotel Management
Good morning, we deeply regret the inconvenience you lived in our lodge, for us it is important to receive any type of comment in order to improve for future visits and keep our clients as satisfied as possible and that most tastes are covered. We appreciate your comment. Greetings and have a good day.
by A verified traveler
Posted 15 Aug 2023
This place is so beautiful! If you are looking for a place away from everything , this is it. Rooms are clean, property is well maintained clean staff is so friendly. Some of the things I didn’t care for , was there is no way to get coffee first thing in the morning. Not everyone waits till 730 to get coffee . The other issue I had with the property is that it’s a one way road to get in and out. In the early morning and late at night they had nobody there to let you out. Reception should be there 24/7
Comment from Hotel Management
15 Aug 2023 by Reservations, Hotel Management
Thank you for your comments, this will help us to be better.
