Ratings based on 993 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 10 Jul 2024
Smelled terrible because of the zoo. Old and not nicely renovated. Poor layout in Conga room (two showers in same room)
by A verified traveler
Posted 7 Jul 2024
There are many fine facilities to play for kids. The price in the restaurant is more expensive than others outside the park.
by A verified traveler
Posted 4 Jun 2024
Best part of the property were the animals and the interactions and activities related to the animals. The property was old and needed some updates. Due to the age and design of the rooms, the rooms looked dated. The room we booked was also way overpriced. Food options were limited, there were basically only 1 restaurant available for dinner and food was bland. Attraction was also old and many of the rides were rusty. Overall quite disappointing.
by A verified traveler
Posted 13 May 2024 on Hotels
by A verified traveler
Posted 5 May 2024
by A verified traveler
Posted 2 May 2024 on Hotels
by A verified traveler
Posted 7 Apr 2024 on Hotels
by A verified traveler
Lack of FOOD
Posted 2 Apr 2024 on HotelsStaff were amazing. What is seriously lacking is FOOD. There’s only 1 restaurant which is fully booked for such a
Big establishment. No other places where food is available. Luckily the helpful staff helped to order pizza for us.
by A verified traveler
Posted 14 Feb 2024 on Hotels
