Ratings based on 167 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Miami

Posted 15 Oct 2024
Great service
Comment from Hotel Management
17 Oct 2024 by Jack, Hotel Management
Dear Guest :We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
by A verified traveler

Posted 6 Feb 2024 on Hotels
Comfortable place to stay, close to many businesses
Comment from Hotel Management
20 Feb 2024 by Jack, Hotel Management
Dear Guest :We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
by A verified traveler

Posted 21 Nov 2023
This is one of the very few premier hotels in the neighborhood. Besides that food and property, the service is impeccable. Jack, the manager, goes beyond normal service to take care of customers and if it wasn’t for Jack, I would have been really lost in Dongguan. Jack’s service is not limited to the premises but he makes sure you are set off the property too especially if you’re a first time visitor to China. Jack, I really thank you for all you’ve done during my stay on and off the premises. If its your first time in China and Dongguan, don’t look any further and look for Jack during your stay.
Comment from Hotel Management
21 Nov 2023 by Jack, Hotel Management
Dear Guest :We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
1 out of 5
by A verified traveler

Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
7 Oct 2023 by Jack, Hotel Management
Dear guest: First of all, we welcome you to choose Pullman Dongguan Changan Hotel to stay and comment! We regret that this stay did not meet your expectations! We would like to express our sincerest apologies to you. We are also very much looking forward to your visit again, I believe we can give you the next stay to bring a different experience! Wish you a happy life
5 out of 5
by A verified traveler

Posted 12 Aug 2023 on Hotels
Comment from Hotel Management
14 Aug 2023 by Jack, Hotel Management
尊敬的宾客您好: 非常感谢您选择入住东莞君源铂尔曼酒店,并给到我们满分好评,是您的认可让我们不断努力为您和其他客人提供优质的服务。您对酒店的喜爱,也是对我们全体同事莫大的激励。期待您的再次入住。
5 out of 5
by A verified traveler

Posted 31 May 2023 on Hotels
Clean and great service.
Comment from Hotel Management
1 Jul 2023 by Jack Wang, Hotel Management
Dear Guest :We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
by A verified traveler

Posted 21 Apr 2023
the staff service is excellent
Comment from Hotel Management
1 Jul 2023 by Jack Wang, Hotel Management
Dear Guest: We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
by A verified traveler from Austin

Posted 21 Jan 2020
Excellent hotel, several restaurants on the premises
Comment from Hotel Management
27 Apr 2020 by Frank Yi, Hotel Management
Dear SG, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
4 out of 5
by A verified traveler

Decent hotel

Posted 14 Jan 2020 on Hotels
Good business hotel, food and service not so great but if you need to be in that area of Dongguan not sure there is much choice
Comment from Hotel Management
27 Apr 2020 by Frank Yi, Hotel Management
Dear Lewis, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
by A verified traveler

Posted 18 Nov 2019 on Hotels
Comment from Hotel Management
27 Apr 2020 by Frank Yi, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,