Ratings based on 66 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
The Intercontinental Dongguan is a luxurious and comfortable hotel. The staff is friendly, efficient, and dedicated to providing the highest level of hospitality!
This property is centrally located in one of the most desirable areas of Dongguan. The restaurants and amenities are very good.
This is my favorite place to stay when in Dongguan.
Comment from Hotel Management
29 Nov 2024 by Hotel General Manager Steven Min, Hotel Management
Dear guest, hello! Thank you very much for choosing to stay at intercontinental Dongguan, we are very happy and happy to gain your satisfaction and love, express our heartfelt thanks to you! Adhering to the vision of intercontinental Hotels Group to build an outstanding hotel for guests, we do a good job in all kinds of services, and bring "continental" service to every guest who stays at the hotel. We hope that you can experience the fun of "knowing Dongguan" in the hotel, start your modern luxury journey, and create your wonderful life in Intercontinental! Thank you again for your love and support to intercontinental Dongguan, and sincerely look forward to your visit again!
by A verified traveler from Kelowna
Posted 12 Oct 2024
by A verified traveler
Posted 22 Jul 2024
See my previous comments.
by A verified traveler
Posted 22 Jul 2024
The staff of the Intercontinental Dongguan was amazing! Everyone was friendly, helpful, and professional.
The physical property was very clean and in excellent condition. My room was spacious and comfortable as well as very clean.
Being located adjacent to the DG Mall the location was perfect for dining, shopping, and transportation options.
I know where my home away from home is in Dongguan and it’s The Intercontinental Dongguan!
Comment from Hotel Management
23 Jul 2024 by Hotel General Manager Steven Min, Hotel Management
Dear guest, hello! Thank you for staying at Intercontinental Dongguan! We are very pleased to receive your favorable comments on the hotel. The hotel is located in the core business area of Dongguan Minying · International Trade, surrounded by bustling business areas, one-stop shopping, eating, sightseeing and entertainment, and adjacent to Qifeng Mountain, one of the eight scenic spots in Dongguan. Adhering to the vision of intercontinental Hotels Group to build an outstanding hotel for guests, we do a good job in all kinds of services, and bring "continental" service to every guest who stays at the hotel. Thank you again for staying at intercontinental Dongguan, and sincerely look forward to your visit again to bring you more happy experience! I wish you a happy life.
by A verified traveler
Posted 15 Jul 2024 on Hotels
The hotel and rooms are GREAT. My only complaint is the time it takes to checkin in and out form the reception area.
Comment from Hotel Management
17 Jul 2024 by Hotel General Manager Steven Min, Hotel Management
Dear guest, hello! Thank you for visiting intercontinental Dongguan! We deeply regret that we could not give you a very satisfactory stay experience! I would like to express my sincere apologies to you. The hotel has been committed to providing guests with luxury and comfortable "Island" experience, giving guests sincere enthusiasm "Island" service, creating a wonderful "intercontinental life, and through continuous improvement and optimization efforts to achieve this goal. We have recorded your feedback and will share it with the hotel management to take measures for continuous improvement. Your feedback helps us to continue to improve, and the hotel will continue to pay attention to improve the supervision. Please allow me once again to offer my sincere apologies for your experience. We look forward to seeing you again and offering you the service and stay experience of "Chau" Road!
by A verified traveler from Kent
Posted 9 Jul 2024
Comment from Hotel Management
11 Jul 2024 by 总经理闵成勇先生, Hotel Management
尊敬的客人，您好！非常感谢您选择入住东莞洲际酒店，我们倍感欣喜及愉悦能收获您的满意好评及喜爱，向您表以由衷的感谢！我们秉承洲际酒店集团打造客人杰出的挚爱酒店的愿景，用心贴心做好各项服务工作，带给每一位下榻至酒店的贵宾以“洲道”服务，期望您在酒店能体会到“知行东莞”的乐趣，开启您的现代化奢华旅程，缔造您的洲际精彩人生！再次感谢您对东莞洲际酒店的喜爱与支持，诚挚地期待您的再次莅临！
by A verified traveler
Posted 1 Jul 2024
Comment from Hotel Management
22 Jul 2024 by 总经理闵成勇先生, Hotel Management
尊敬的客人，您好！非常感谢您选择入住东莞洲际酒店，我们倍感欣喜及愉悦能收获您的满意好评及喜爱，向您表以由衷的感谢！我们秉承洲际酒店集团打造客人杰出的挚爱酒店的愿景，用心贴心做好各项服务工作，带给每一位下榻至酒店的贵宾以“洲道”服务，期望您在酒店能体会到“知行东莞”的乐趣，开启您的现代化奢华旅程，缔造您的洲际精彩人生！再次感谢您对东莞洲际酒店的喜爱与支持，诚挚地期待您的再次莅临！
by A verified traveler
Posted 25 Jun 2024 on Orbitz
Comment from Hotel Management
27 Jun 2024 by 酒店总经理闵成勇先生, Hotel Management
尊敬的客人，您好！非常感谢您选择入住东莞洲际酒店，我们倍感欣喜及愉悦能收获您的满意好评及喜爱，向您表以由衷的感谢！我们秉承洲际酒店集团打造客人杰出的挚爱酒店的愿景，用心贴心做好各项服务工作，带给每一位下榻至酒店的贵宾以“洲道”服务，期望您在酒店能体会到“知行东莞”的乐趣，开启您的现代化奢华旅程，缔造您的洲际精彩人生！再次感谢您对东莞洲际酒店的喜爱与支持，诚挚地期待您的再次莅临！
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
15 Jul 2024 by 总经理闵成勇先生, Hotel Management
尊敬的客人，您好！非常感谢您选择入住东莞洲际酒店，我们倍感欣喜及愉悦能收获您的满意好评及喜爱，向您表以由衷的感谢！我们秉承洲际酒店集团打造客人杰出的挚爱酒店的愿景，用心贴心做好各项服务工作，带给每一位下榻至酒店的贵宾以“洲道”服务，期望您在酒店能体会到“知行东莞”的乐趣，开启您的现代化奢华旅程，缔造您的洲际精彩人生！再次感谢您对东莞洲际酒店的喜爱与支持，诚挚地期待您的再次莅临！
by A verified traveler
Posted 22 Jun 2024
Full equipped hotel, very good for business
Comment from Hotel Management
27 Jun 2024 by Hotel General Manager Steven Min, Hotel Management
Dear Guest, Warm greetings from InterContinental Dongguan！We are delighted that you had such a pleasant experience at Intercontinental Dongguan. We are pleased to hear that you had enjoyed your stay in hotel, thank you again for your appreciation, and all of your affirmation to our hotel is the greatest encouragement to us. Look forward to welcoming you back to the hotel in the not too distant future. Best regards,
