Ratings based on 20 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by Shimon
Posted 28 Oct 2017 on Hotels
Comment from Hotel Management
22 Apr 2018 by Faly Lee, Hotel Management
Honorable VIP, Hello! Thank you for choosing Guangzhou Tongyu International Hotel, and making valuable comments on the hotel. Your affirmation and comment are the biggest driving force for the improvement and progress of the hotel. If you can comment on the 5 points, it will be better, haha. It seems that the hotel should continue to fuel and make the best service. Try to get the highest score when you check in next time. We will receive every distinguished guest with excellent service. Look forward to your next visit! I wish you a happy life. Thank you!
by xuelin susan
Supper
Posted 11 Oct 2017 on HotelsVery good, 5 star
Comment from Hotel Management
28 May 2018 by Faly Lee, Hotel Management
Thank you for your recognition of Tongyu international hotel. To create a five star home for you, we have always been the goal of all our staff, so we are deeply honored and pleased to get your praise. Your recognition is our infinite power! We will continue to make every effort to feel like a five star home service. Sincerely welcome your visit again! I wish you a happy life.
by Drew
Fantastic hotel for international travelers
Posted 30 Aug 2017 on HotelsThis is a really great hotel for international travelers who want a reliable, easy experience. The rooms are comfortable, the restaurant has great food, the staff is very friendly and accommodating, though not all staff members speak English, so be prepared to use a phone translator if necessary. We stayed for a business trip and loved our experience! We would happily stay again.
Comment from Hotel Management
28 May 2018 by Faly Lee, Hotel Management
Thank you for your recognition of Tongyu international hotel. To create a five star home for you, we have always been the goal of all our staff, so we are deeply honored and pleased to get your praise. Your recognition is our infinite power! We will continue to make every effort to feel like a five star home service. Sincerely welcome your visit again! I wish you a happy life.
Recommended
for Everyoneby A verified traveler from Singapore
nice hotel with big rooms
Posted 5 Jun 2017
Pros: hotel room is clean and big
Hotel's room is very big and clean. Morning breakfast has many varieties of food. Just a little far from town.
Comment from Hotel Management
22 Apr 2018 by Faly Lee, Hotel Management
Honorable VIP: Hello! Thank you for choosing Yu Yu International Hotel. Your support and commenting on Tongyu is the best way and progress for hotel improvement. The location of the hotel can not be changed, but the hotel will make western food, Chinese food production and services in place. The breakfast of the western food is the full self-help breakfast with Chinese food, and the chef's handmade dumplings and handmade noodles are also invited. The first floor hall is free to enjoy free afternoon tea free of charge on the day of check-in. All these hotels will be able to serve the guests of every arrival with high quality and personalized service. Look forward to your next visit, and I wish you a happy life.
by A verified traveler from Corona, CA
The location of the hotel is not convenient.
Posted 7 May 2017Even though the hotel is close to the airport, the hotel does not provide transportation to the airport and it's impossible to get a taxi. I had to change room 3 times for different reasons, but the staff was very nice about it. Rooms are nicely furnished and comfortable. The location it's what's makes you experience unfavorable.
Recommended
for Everyoneby A verified traveler from Ecuador
Perfect for Canton Fair visitors
Posted 28 Apr 2017Was amazing, Im still surprised how great it is in a really cheap price, and I really travel a lot. This hotel is really nice, clean, good service and also offered free shuttle to Canton Fair so Im really impressed. Breakfast is great, chinese restaurant is really lovely and the chefs had a lot of prizes. Really nice and perfect hotel with avgreat price.
Comment from Hotel Management
3 Jul 2018 by F, Hotel Management
Dear guests, Hello! Thank you for staying in Guangzhou Tongyu International Hotel and sharing your experience with us. We will continue our efforts to provide better and more personalized services for you and more guests. Thank you again for your support. We sincerely look forward to seeing you and your family and friends again. [Guangzhou Tongyu international hotel]
Recommended
for Everyoneby A verified traveler from Singapore
Great and affordable
Posted 25 Apr 2017Clean rooms at an affordable price. Just a bit inconvenient to get to metro station.
Comment from Hotel Management
19 Jul 2018 by li, Hotel Management
Honorable VIP: Hello! Thank you for choosing to stay at Guangzhou Tongyu International Hotel and leave your valuable comments. Our hotel has 220 rooms. The hotel is located at 368 North Road and Guangzhou road. Each room is equipped with facilities such as small fridge and safe. The room's black tea, green tea and coffee are free to customers. The hotel is also equipped with business center, boutique, and large parking lot. The two floor of the first floor of the hotel are all catering facilities, the third floor is a recreation center, and various facilities and equipment meet the needs of different customers. Our hotel staff will also provide you with comfortable living environment and personalized service at home. Thank you again for your valuable advice. We will certainly improve our work and do better. Look forward to your visit again, and wish you a happy life.
by A verified traveler
Nice rooms, lousy wifi, lousy service
Posted 23 Apr 2017 on HotelsRooms were very nice, however wifi was extremely unstable. Service was also horrible as it took a long time to check out. The hotel will not call a cab for you and will instead tell you to take the stairs down to the road to get a cab yourself, even with a 20kg suitcase. They say that this is not a service that they offer.
Comment from Hotel Management
19 Jul 2018 by li, Hotel Management
Distinguished guests: Thank you for choosing to stay at Tongyu international hotel. We apologize for your unpleasant experience during your stay. As for the questions you mentioned, we will investigate and strengthen the training and supervision of the front desk staff. If you have any questions, we can call our general manager 020-83930111 to find the assistant manager or the front office manager. At the same time, the hotel will have a special contact with you to understand the situation and solve the problem. I wish you a happy life. Tongyu International Hotel sincerely looks forward to your coming again. I wish you a happy family and a happy life. [Guangzhou Tongyu international hotel]
by A verified traveler
Good place to stay
Posted 24 Oct 2016 on HotelsThis was my second stay in this hotel in the last 18 months. This time around I had a room with winbdows which was nice. I arrived pretty early in the morning and they were gracious to give me a room rightaway! Cleanliness was great, Breakfast buffet was good, the advertised European dinner buffer was anything but European! The only concern was the free Wifi, which was very sketchy; l learnt later that I could have had a booster from one of the room service people.
Comment from Hotel Management
19 Jul 2018 by li, Hotel Management
Distinguished guests: Thank you for staying in Guangzhou Tongyu International Hotel and spend the precious time to share your experience with us. I'm very sorry to bring you bad feeling during your stay. We will detect the network signal regularly, and find that the problem is handled immediately. Providing quality and satisfactory service to our guests is the standard of our hotel. We look forward to your coming again. [Guangzhou Tongyu international hotel]
Recommended
for Everyoneby A verified traveler from mex
Excelent hotel good service
Posted 4 May 2016 on CheapTicketsStaff very kind, very nice hotel, very good service i recomend!
Comment from Hotel Management
19 Jul 2018 by li, Hotel Management
Dear guests, Hello! Thank you for staying in Guangzhou Tongyu International Hotel and sharing your experience with us. We will continue our efforts to provide better and more personalized services for you and more guests. Thank you again for your support and look forward to your coming again. [Guangzhou Tongyu international hotel]
