Ratings based on 75 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
It was really nice, the property, its staff, breakfast etc all really nice. The kitchen closes -- and not 24hrs, so that was sometimes difficult, not getting food later in the day.
by A verified traveler
Posted 16 Nov 2020 on Hotels
Good hotel
Try to get the lake view
Recommended
for Personal Eventby A verified traveler
Definitely recommend
Posted 30 Jan 2018 on HotelsI have stayed here 4 times in the last 3 years and every time has been great. It is very clean, the staff is very attentive, despite the language difference and the breakfast buffet is excellent. A wonderful value for the money, for sure.
by LORI A
Cannot recommend
Posted 5 Jul 2017 on HotelsAlthough we arrived very late, the staff was pleasant! However, they told us nothing about where the buffet was located and we missed it. The tap water I used just to brush my teeth made me terribly sick with stomach cramping, dry heaves, sweating and diarrhea. Our room was not clean. The bathroom walls were dirty with some substance, the tea cup had unknown brown liquid in it. There was water in the tea kettle. I would not recommend this hotel or stay there again.
by Luis
Knock Your Expectations Half a Notch
Posted 2 May 2017 on HotelsWhatever expectations you have, take then down about half a notch. The hotel is good, but left me wanting. The rooms look somewhat tired and the decor is outdated. The hallways are dark and sad. Also, I had a couple of negative run-ins with service staff that left a sour taste in my mouth. Plus, the hotel is really far away from anything interesting. Adequate seems to be the only word that comes to mind. WiFi was strong; no cable channels (they said they canceled their subscription but didn't update their information); coffee apparently is NOT included in a deluxe room; breakfast was ordinary and most items were cold; good looking pools but they open at 3pm. Just nothing too glamorous for all the boasting.
by Ken
Value for money
Posted 21 Apr 2017 on HotelsGenerally very good for the price. Location suited our requirements.
by A verified traveler
Good hotel, far from everything.
Posted 29 Apr 2016 on HotelsCustomer service is great. Too far from everything, about one hour to the canton fair. rooms are clean, however, because of the strong humidity in the hotel do to the humid weather, I recommend you book an executive room to have access to the executive lounge, It has Windows that you can open to vent the room it helps with the strong humidity smell.
Recommended
for Business Travelersby A verified traveler
Posted 25 Apr 2016
Excellent place to stay. Very Clean. Nice western food restaurant. Very kind staff although, asides from a few staff members, little English is spoken. Highly recommended.
by A verified traveler from Los Angeles
Good hotel bad location
Posted 20 Oct 2015I wish this hotel was different location. It takes one hour for shuttle to go to station or exhibition center. Taxi guys will rip you at night to go to this hotel with 4X price. Virtually nothing else exists within walking distance of this hotel.
by Tim
Posted 10 Nov 2014 on Hotels
