Ratings based on 1 Verified Reviews
3.0 Room cleanliness
3.0 Service & staff
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
The reception don't speak English, so it was difficult to ask for information. I spent 40 minutes to discuss with them.
However, they were kind and tried to understand us.
Comment from Hotel Management
15 Nov 2024 by 酒店前台，小刘, Hotel Management
Dear guest, thank you for choosing our hotel and for your review. We regret that we did not receive your five-star rating. Your feedback is very important to us. Regarding your comment about the front desk not speaking English, we apologize for any inconvenience caused. Now our hotel has an on-site translator that can translate more than 140 languages and dialects, making communication barrier-free no matter which country you come from. Finally, the hotel and all its staff wish you success in your work and good health.Welcome to stay at our hotel again in the future, thank you!
