Ratings based on 99 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Nothing special
Comment from Hotel Management
29 Oct 2024 by DoubleTree by Hilton Guangzhou – Science City, Hotel Management
Thank you for staying at the DoubleTree by Hilton Guangzhou Science City on your recent visit and sharing your experience. We are taking the necessary rectification actions accordingly, to improve the service and hotel facilities.We also realized that our team needs to improve on the overall service standards. Rest assured that we are focusing on the corrective measures, enhancing the training and for the overall improvement.We value your patronage and look forward to welcoming you in the not too distant future.Yours sincerely,
by A verified traveler
Posted 28 Oct 2024
Hotel far from all facilities
Comment from Hotel Management
29 Oct 2024 by DoubleTree by Hilton Guangzhou – Science City, Hotel Management
Thank you very much for taking the time to share your experience of your recent stay with us. First of all, we would like to apologize for the inconvenience caused. DoubleTree by Hilton Guangzhou Science City located in one of the 8 sight of Guangzhou – Ke Cheng Jin Xiu. Located in the heart of the dynamic Guangzhou High Tech Development District, DoubleTree by Hilton Hotel Guangzhou Science City is adjacent to the beautiful Civil Park, Tram Huangpu Line 1, Huangpu District Government and Guangzhou Science City Convention Center. Benefiting from it's great location，Baoneng Guangzhou Arena are a short 5-minute car ride from Hotel. It's a 40-minute drive from the hotel to Guangzhou East Railway Station and Canton Fair Pazhou Complex. Guangzhou Baiyun International Airport is about a 45-minute drive away. It's about 15-minute drive to LG Display, Grand Tech Park and Jabil Circuit (Guangzhou) Ltd. Zhitai Plaza, Luogang Wanda Plaza, Luogang Playground are within a 10-minute car ride distance from the hotel. Metro Line 6 is also adjacent to the property and Shuixi Station of Metro Line 21 is 600m walk.We promise to provide special comforts and acts of kindness that make the traveler feel human again. Yours truly,
by A verified traveler
Posted 13 May 2024
Good place to stay while attending a concert at the near by Guangzhou Sports Arena. Free shuttle bus to venue and 15 minute walk back. Staff nice and friendly and free cookies! Would stay again.
Comment from Hotel Management
20 May 2024 by DoubleTree by Hilton Guangzhou – Science City, Hotel Management
Thank you very much for taking the time to share your experience of your recent stay with us. In addition to the shuttle bus service, you can also enjoy a 15% discount on Chinese restaurant and Lobby Bar and a W buffet dinner of 208 RMB per person with concert tickets! Please feel free to call us for more details.We appreciate your patronage and look forward to welcoming you back at your next stay in Guangzhou – Science City. Yours truly,
by A verified traveler
Posted 2 May 2024 on Hotels
Comment from Hotel Management
6 May 2024 by DoubleTree by Hilton Guangzhou – Science City, Hotel Management
Greetings from DoubleTree by Hilton Guangzhou Science City.Thank you very much for taking the time to share your experience during your recent stay with us. We are happy to note that we have been successful in providing the ‘CARING’ service that our brand is known to provide worldwide. It is very important for us to hear valuable feedback from our guests like you, in order for us to make necessary improvement.We appreciate your patronage and look forward to welcoming you back at your next stay in Guangzhou – Science City. Yours truly,DoubleTree by Hilton Guangzhou – Science City
by A verified traveler
Posted 19 Apr 2024
Great hotel Clean - Canton Fair bus times not so good leave too early from fair !
Comment from Hotel Management
19 Apr 2024 by DoubleTree by Hilton Guangzhou – Science City, Hotel Management
Thank you for staying at the DoubleTree by Hilton Guangzhou Science City on your recent visit and sharing your experience. We took note of your comment. We are taking the necessary rectification actions accordingly, to improve the service and hotel facilities.We value your patronage and look forward to welcoming you in the not too distant future.Yours sincerely,
by A verified traveler
Posted 1 Nov 2023
Excellent!
by A verified traveler
Posted 5 Oct 2021 on Hotels
by A verified traveler
Posted 13 Oct 2019
Comment from Hotel Management
19 Oct 2019 by GM, Hotel Management
Calm, cool and relax. Greetings from DoubleTree by Hilton Guangzhou Science City. Thank you very much for taking the time to share your experience during your recent stay with us. We are happy to note that we have been successful in providing the ‘CARING’ service that our brand is known to provide worldwide. We appreciate your patronage and look forward to welcoming you back at your next stay in Guanglzhou – Science City. Yours truly, Jason Xiao - General Manager DoubleTree by Hilton Guangzhou – Science City
by A verified traveler
Posted 10 Oct 2019
Comment from Hotel Management
19 Oct 2019 by GM, Hotel Management
Thank you very much for taking the time to share your experience of your recent stay with us.
It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one.
DoubleTree by Hilton Guangzhou Science City located in one of the 8 sight of Guangzhou – Ke Cheng Jin Xiu, next to the Guangzhou International Sport Arena. We promise to provide special comforts and acts of kindness that make the traveler feel human again.
Yours truly,
Jason Xiao - General Manager
DoubleTree by Hilton Guangzhou – Science City
by A verified traveler
Posted 13 Sep 2019
Comment from Hotel Management
30 Sep 2019 by Jason Xiao - General Manager , Hotel Management
Calm, cool and relax.
Greetings from DoubleTree by Hilton Guangzhou Science City.
Thank you very much for taking the time to share your experience during your recent stay with us.
We are happy to note that we have been successful in providing the ‘CARING’ service that our brand is known to provide worldwide. It is very important for us to hear valuable feedback from our guests like you, in order for us to make necessary improvement.
We appreciate your patronage and look forward to welcoming you back at your next stay in Guanglzhou – Science City.
Yours truly,
Jason Xiao - General Manager
DoubleTree by Hilton Guangzhou – Science City
