Ratings based on 378 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
by A verified traveler
Posted 4 Dec 2024
One of the better hotel in the area. Staffs were great. Very attentive service. Even the service in the cafe restaurant where they served breakfast and dinner buffet was great. Xiao Luo and Xiao Lai in the restaurant was very polite when I asked to pack some food to go for my daughter because she’s sick and was staying in the room. Five stars for service to all the staffs
Comment from Hotel Management
5 Dec 2024 by Eric Cheng General Manager, Hotel Management
Dear Guest,Thank you for coming to Crowne Plaza Guangzhou Huadu. We are pleased to learn that you are satisfied with the stay at our hotel, and your kind aff irmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely,Eric ChengGeneral Manager
by A verified traveler
Posted 2 Dec 2024
The staffs at the hotel were courteous and polite. The minute you pull up to the hotel, the staffs are already standing by to greet you and get the luggage. The check in process was easy and the staffs were professional. Even the staffs at the dining area serving breakfast and dinner were super nice and attentive. They always make sure you were satisfy and have everything in place. Louis and Camilla were especially friendly and attentive. Always greeting people with a smile. Love the casual and friendly atmosphere. Even the hotel manager Linda stopped by the table and talk to customers asking for feedbacks and suggestions for improvements, making sure expectations are being meet. Thumbs up for the entire staffs in this hotel. Nice and enjoyment experience and will definitely come back to stay when in the area.
Comment from Hotel Management
3 Dec 2024 by Eric Cheng, General Manager, Hotel Management
Dear Guest,Thank you for coming to Crowne Plaza Guangzhou Huadu. We are pleased to learn that you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely,Eric ChengGeneral Manager
by A verified traveler
Posted 27 Oct 2024
Great service provided by front desk staff
Comment from Hotel Management
28 Oct 2024 by Eric Cheng, General Manager, Hotel Management
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
by A verified traveler
Posted 4 Oct 2024
We loved the pool! We had to kill some hours before our flight and the pool was great to wear our kids out! The shuttle is also very convenient!
Comment from Hotel Management
22 Oct 2024 by Eric Cheng, General Manager, Hotel Management
Dear Guest, Thank you for your stay at Crowne Plaza Guangzhou Huadu. We are pleased to learn that you have enjoyed your stay for our pool made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Thank you again for your feedback and support and we look forward to welcoming you back in the near future.Sincerely,Eric ChengGeneral Manager
by A verified traveler from Praha
Posted 31 Aug 2024
Adore this hotel. Exceptional service every time. The receptionists consistently went above and beyond. Close proximity to various dining options.
Comment from Hotel Management
2 Sep 2024 by Eric Cheng, General Manager, Hotel Management
Dear Guest, Thank you for taking time to share your valuable feedback with us. We were pleased to note that our friendly staff service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
by A verified traveler from Praha
Posted 16 Aug 2024
Staffs were amazing! Quick services! Special thanks to Coco & other staffs (can’t recall everyone names) for always smile & friendly! 😘
Comment from Hotel Management
19 Aug 2024 by Eric Cheng, General Manager, Hotel Management
Dear Guest, Thank you for taking time to share your valuable feedback with us. We were pleased to note that our friendly staff service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
by A verified traveler
Posted 14 Aug 2024
Nice hotel the breakfast was very good. Only let down was that there was no room service after midnight as our flight was delayed and we had to go to bed hungry.
Comment from Hotel Management
16 Aug 2024 by Eric Cheng, General Manager, Hotel Management
Dear Guest,Thank you for coming to Crowne Plaza Guangzhou Huadu. We are pleased to learn that your trip here was a pleasure and that our varied breakfast made your stay even more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by Eric Cheng, General Manager, Hotel Management
Dear Guest, Thank you for your stay at Crowne Plaza Guangzhou Huadu. We are pleased to learn that you have enjoyed your stay. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Thank you again for your feedback and support and we look forward to welcoming you back in the near future.Sincerely,Eric ChengGeneral Manager
by A verified traveler
Posted 4 Aug 2024
