Ratings based on 477 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jan 2024
by A verified traveler
good hotel close to railway station
Posted 31 Dec 2019 on HotelsA good hotel in a convenient location, close to the railway station.
by A verified traveler
Posted 9 Dec 2019
by A verified traveler
Posted 5 Dec 2019 on Hotels
This hotel is near to kunming train station. Hotel staff is helpful. I requested a non smoking room, but the smoking smell is so strong from the previous guests, that I can smell it the moment I stand at the door. I requested for change room and the staff is very helpful, change immediately. The bed is very hard. A Chinese grandma actually allow her grandchild to play ball at 7th floor lift lobby!!! We have to stop her from distrusting the rest of the guests.
by A verified traveler
Posted 19 Nov 2019 on Hotels
Hotel. Well located. Excellent breakfast.
by A verified traveler
Great value and service in Kunming
Posted 9 Oct 2019 on HotelsThe airport express bus Line 2 stopped right in front of this hotel. The check-in and check-out process was friendly and efficient. My room on the top floor of the lower building was spacious and completely refurbished. I stayed for six nights and was very pleased with the value and location of this property. The restaurants and room service were also excellent? A word of caution: be prepared to communicate in basic Chinese.
by A verified traveler
Posted 15 Aug 2019 on Hotels
by A verified traveler
Posted 15 Jun 2019
by A verified traveler
They let people smoking in a no smoking hotel
Posted 10 May 2019 on HotelsThe hotel is nearby the train and bus stations. The airport bus is just right outside the hotel main entrance. I requested non smoking floor but see the people smoking in the hallway, i notified the staffs and was told they can't do anything about stop them from smoking.
by A verified traveler
Good but can be improved
Posted 24 Mar 2019 on HotelsOverall, the location is superb as it's located at the terminal of the airport shuttle bus and walking distance from the kunming train station. Breakfast selection wasn't that fantastic and can be improved in terms of variety. Housekeeping is great with clean linen and good service. The bad now ... They didn't check the room properly before allowing guest to move into the room. I was trapped inside the toilet as the toilet for lock was jammed. Luckily there's a in-house phone in the toilet but no directory attached. I've to try letting random numbers before I managed to contact the front desk to rescue me! It'll better if they also provide a list of numbers to dial on the toilet phone, in case the same situation happens again; not many guests would take note of the numbers, unless necessary. So hotel would be better to think from the guests' perspective. Grateful for the technician who spent nearly an hour in knocking down the door to save me from having to spend the night inside a toilet.
