Ratings based on 906 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
In a very good spot to tour Guanajuato. Comfortable room. Breakfast was also good
Comment from Hotel Management
17 Jan 2025 by Casona de Don Lucas, Hotel Management
Muchas gracias por su comentario, agradecemos su preferencia. Fue un placer atenderle. Esperamos nos pueda visitar pronto ¡Saludos!
by A verified traveler
Posted 12 Jan 2025
Judith at front desk check-in was very nice and professional. She gave us an early check-in which was very kind of her. The rooms are a bit out dated. The pillows are too flat the beds are out dated as well. The breakfast buffet is ok. The staff at the hotel are very friendly and professional. I would stay here again. The hotel is 7 out of 10
Comment from Hotel Management
13 Jan 2025 by Casona de Don Lucas, Hotel Management
Thank you so much for your great comment, we look forward to your visit again. It was our pleasure having you as our guests.
by A verified traveler
Posted 29 Dec 2024
Staff was excellent help us with unexpected health problem with my baby
Comment from Hotel Management
30 Dec 2024 by Casona de Don Lucas, Hotel Management
Muchas gracias por su comentario, agradecemos su preferencia. Fue un placer atenderle. Esperamos nos pueda visitar pronto ¡Saludos!
by A verified traveler
Posted 29 Dec 2024
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Comment from Hotel Management
30 Dec 2024 by Casona de Don Lucas, Hotel Management
Muchas gracias por su comentario, agradecemos su preferencia. Fue un placer atenderle. Esperamos nos pueda visitar pronto ¡Saludos!
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
17 Jan 2025 by Casona de Don Lucas, Hotel Management
Muchas gracias por su comentario, agradecemos su preferencia. Fue un placer atenderle. Esperamos nos pueda visitar pronto ¡Saludos!
by A verified traveler
Posted 25 Dec 2024
Beautiful hotel with friendly staff and very clean. It has a great view of the plaza and great accessibility to the center of town
Comment from Hotel Management
26 Dec 2024 by Casona de Don Lucas, Hotel Management
Muchas gracias por su comentario, agradecemos su preferencia. Fue un placer atenderle. Esperamos nos pueda visitar pronto ¡Saludos!
by A verified traveler
Posted 15 Dec 2024
Great hotel & location.
Comment from Hotel Management
15 Dec 2024 by Casona de Don Lucas, Hotel Management
Muchas gracias por su comentario, agradecemos su preferencia. Fue un placer atenderle. Esperamos nos pueda visitar pronto ¡Saludos!
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Casona de Don Lucas, Hotel Management
Muchas gracias por su comentario, agradecemos su preferencia. Fue un placer atenderle. Esperamos nos pueda visitar pronto ¡Saludos!
by A verified traveler
Posted 12 Dec 2024
The place was beautiful and clean
Comment from Hotel Management
13 Dec 2024 by Casona de Don Lucas, Hotel Management
Muchas gracias por su comentario, agradecemos su preferencia. Fue un placer atenderle. Esperamos nos pueda visitar pronto ¡Saludos!
by A verified traveler
Posted 11 Dec 2024
I loved that it was so close to restaurants and the Plaza. And it was family friendly
Comment from Hotel Management
12 Dec 2024 by Casona de Don Lucas, Hotel Management
Muchas gracias por su comentario, agradecemos su preferencia. Fue un placer atenderle. Esperamos nos pueda visitar pronto ¡Saludos!
