Ratings based on 38 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Feb 2024 on Hotels
by A verified traveler
Toxic-smelling cleaning substance
Posted 9 Feb 2023 on HotelsThe room is listed as 1.7 km from center. What's not said is it's up a VERY steep mountain. That made it sometimes unwalkable. We're walkers, but had a back problem. We did walk down one day, but not the Google Maps route which requires multiple long up-down stairways. They clean with some god-awful toxic-smelling stuff that caused me respiratory problems. The Hotels.com price listed is significantly lower than what I was actually charged with somewhat hidden fees etc. so beware of that. The room was small and multiple dogs barked day and night. Other than that, it was a good room. It was "clean" but the cleaning substance seems toxic, especially on the extra blanket we requested. We declined daily cleaning, but the smell drifts in - the bathroom opens to the hallway for example.
by A verified traveler
Posted 18 Oct 2022
by A verified traveler from Rowlett
Posted 28 Jun 2022
Espacious room wirh a balcony and parking facilities.
by A verified traveler
Posted 17 Aug 2021
Excellent stay quiet and clean great service from Daniel highly recommended
by A verified traveler
La Canada
Posted 28 Oct 2019 on HotelsNice new property. Friendly and helpful staff.
Comment from Hotel Management
28 Nov 2019 by PATY, Hotel Management
HILA JUDY GRACIAS POR TU CALIFICACION
SALUDOS
by A verified traveler
Posted 12 Nov 2024
No tiene aire acondicionado
by A verified traveler
Posted 21 Oct 2024
Zona muy tranquila y habitacion limpia. Gente que atiende siempre al pendiente de las necesidades y ,muy amable
by A verified traveler
Posted 19 Oct 2024
Está un poco retirado del centro. Es muy limpia y son muy amables. En general estuvo bien
by A verified traveler
Posted 6 Oct 2024
Me gusto la experiencia en este hotel, es un lugar tranquilo y fácil de encontrar, vi comentarios del estacionamiento ya que esta empinado, sin embargo, no tuve problemas para entrar y salir, si vuelvo a Guanajuato con mi perrito sin duda me quedaría ahí nuevamente.
