Ratings based on 1,597 Verified Reviews

3.6 out of 5
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 3 Jan 2025
The place is beautiful please give maintenance to the rooms.
3 out of 5
by A verified traveler

Posted 2 Jan 2025
Las habitaciones huelen a humedad. El servicio del restaurante en cuanto a comida y servicio, es deplorable. Los únicos en el restaurante éramos familia (30 personas), se tardaron 40 minutos en servirnos y nuestra comida estaba fría. Por supuesto ya no regresamos. Estuvimos hospedados del 29Dec al 01Jan.
1 out of 5
by A verified traveler

Posted 30 Dec 2024
The places outside the hotel are not properly clean and the hotel is not taking care of the grounds .some of the rooms are very dirty .and the hotel administrator said the price we paid for the rooms with expedia were to low and i believe the hotel decided to give us the low grade rooms
1 out of 5
by A verified traveler

Posted 22 Dec 2024
Under the sick was disgusting, bugs, bedbugs, I had puctures of it. Nice people but nasty bathroom.
4 out of 5
by A verified traveler

Posted 21 Dec 2024
Maybe upgrade on toilets and beds? They were really squicky and hard to rest on
5 out of 5
by A verified traveler

Posted 17 Dec 2024
Very good and comfortable
2 out of 5
by A verified traveler

Posted 17 Dec 2024
Several things need repairers
5 out of 5
by A verified traveler

Posted 17 Dec 2024
Very safe and beautiful place! Would like to see a wedding to quinceanera here
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Dec 2024
4 out of 5
by A verified traveler

Posted 13 Nov 2024
Not worth the price. The castle is old !
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