Ratings based on 94 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Erika, Hotel Management
Michelle, ¡muchas gracias por tu comentario!Esperamos verlos en Casa Estrella en su próxima visita en Guanajuato. SaludosEl staff de Casa Estrella
by A verified traveler
Posted 30 Nov 2024
Excellent place for a relaxing evening/ night after exploring
Comment from Hotel Management
2 Dec 2024 by Caro, Hotel Management
Thank you so much Rafael!! See you soon!
by A verified traveler from Houston
Posted 20 Nov 2024
The property is lovely. Our room is comfortable with great view of the city.
There isn’t much to do around here other than a beautiful church. The trade off is fresh air and tranquility.
The staffs are helpful and nice.
Comment from Hotel Management
21 Nov 2024 by Caro, Hotel Management
Thank you so much Vincent!It was a pleasure to meet you!!See you on your next visit!
by A verified traveler
Posted 13 Nov 2024
Staff was very helpful it was easy getting Uber transportation short walk to shops
Comment from Hotel Management
21 Nov 2024 by Caro, Hotel Management
Thank you so much, Wendy!See you on your next visitSaludos!
by A verified traveler
Posted 8 Nov 2024
The staff goes out of there way to make sure you have an exceptional stay. The setting is awsome, up high in an arroyo with great views. Breakfast was very good. Clean an comfortale. I felt like I was a special guest in someones private villa. Having to take a cab into town central was a little inconvenient.I wish they had a shuttle, but the staff coordinated transportation and price was reasonable.
Comment from Hotel Management
12 Nov 2024 by Erika, Hotel Management
Thank you so much for sharing your experience. We are glad to hear that you enjoyed the staff's attention, the views, and the breakfast. We want our guests to feel at home.We hope to see you again soon!
by A verified traveler
Posted 30 Oct 2024
I like how everyone is nice and helpful.
Comment from Hotel Management
30 Oct 2024 by Caro, Hotel Management
Thank you so much for coming! See you on your next visit!
by A verified traveler
Posted 21 Oct 2024
Staff are very friendly and gave extra care. On my last day, had to leave very early to the airport, they had a trusted taxi guy picked me up at 4:30am so I wont struggle on getting late to the airport in case it was hard to get a taxi at that time.
Comment from Hotel Management
21 Oct 2024 by Caro, Hotel Management
Thank you so much for your visit, Jesus! See you on your next visit! Esperamos verlos muy pronto!Saludos y abrazos,
by A verified traveler
Posted 6 Sep 2024 on CheapTickets
me encanto la tranquilidad y todas las personas q trabajan ahi sobre todo don jose un señor muy agradable y amable y tambie los desayunos q rico cosinan las muchachas en realidad todo estubo perfecto para mi☺️
Comment from Hotel Management
6 Sep 2024 by Erika, Hotel Management
Merlyn, muchas gracias por hospedarse con nosotros! Nos alegra saber que su estancia en el hotel fue agradable, recibe el agradecimiento sincero de parte de todo el staff, esperamos verlas pronto en su siguiente visita a Guanajuato. Saludos.
by A verified traveler
Posted 30 Aug 2024
It was perfect for my little dog and me!
I will return!
Comment from Hotel Management
1 Sep 2024 by Caro, Hotel Management
See you on your next visit Susan, thank you for coming home with Guapo! Saludos y abrazos
by A verified traveler
Posted 11 Aug 2024
Wonderful weekend at La Casa Estrella de la Valenciana. We spent the weekend here to escape the hustle and bustle of El Centro. Amazing views of the city in the valley from the room/terraces all around the property. Nice pool and hot tub. Full service breakfast that did not disappoint. The staff were all as pleasant and helpful as you could ever hope for, they helped us order pizza for delivery one night. Easy Uber ride to and from Centro. A must for a few relaxing nights!
Comment from Hotel Management
12 Aug 2024 by Caro, Hotel Management
Thank you so much for choosing us for your visit Chris! See you on your next visit, saludos!
