Ratings based on 964 Verified Reviews

3.8 out of 5
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2024
4 out of 5
by A verified traveler

Posted 1 Dec 2024
Coffee was weeak but drinkable.
Comment from Hotel Management
2 Dec 2024 by Reservations, Hotel Management
Thank you for sharing your comments. Im glad you had a good time with us. I hope you come back soon.
4 out of 5
by A verified traveler

Posted 25 Nov 2024
Good location and the service is very good. I suggest to perform a renovation.
Comment from Hotel Management
25 Nov 2024 by Reservations, Hotel Management
Thank you for sharing your comments the help us to give you a better service. Im glad you had a good time with us. I hope you visit us soon again.
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Todo bien
Comment from Hotel Management
21 Nov 2024 by Reservaciones, Hotel Management
Gracias por compartir su opinión. Lo esperamos pronto de regreso.
3 out of 5
by A verified traveler

Posted 19 Nov 2024
We had lots of issues with the toilet, and the AC . As much of the employees apologized to us we had problems for 4 days with the bathroom and 8 days with the air conditioning
Comment from Hotel Management
20 Nov 2024 by Reservations, Hotel Management
Thank you for sharing your comments that help us to give you a better service. Im sorry for the incidents during your stay. We are taking care about it. I hope you can give us the opportunity to serve you again in the future.
4 out of 5
by A verified traveler

Posted 19 Nov 2024
Estuvo bien.. solo faltaban toallas. No tenían suficientes
Comment from Hotel Management
19 Nov 2024 by Reservaciones., Hotel Management
Gracias por sus comentarios que nos ayudan a brindarle un mejor servicio. Me alegra que haya tenido una estancia agradable. La esperamos pronto de regreso.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Excelente servicio y disponibilidad
Comment from Hotel Management
11 Nov 2024 by Reservaciones, Hotel Management
Gracias por sus comentarios. Me alegra que su estancia haya sido placentera. Lo esperamos pronto de regreso.
2 out of 5
by A verified traveler

Posted 1 Nov 2024
This place is not what I expected and photos on Expedia are not that accurate
Comment from Hotel Management
2 Nov 2024 by Reservations, Hotel Management
Thank you for sharing your comments. Im sorry if the hotel dont like you at all. I hope you can give us the opportunity to serve you again in the future.
2 out of 5
by A verified traveler

Posted 26 Oct 2024
The interior of the room was deplorable, shower curtain was un ajustable when exiting the shower the floor had about 1/4 of water and very slippery, room had extreme deferred maintenance.
Comment from Hotel Management
28 Oct 2024 by Reservations, Hotel Management
Thank you for sharing your comments. Im sorry for the inconveniences in the room, we are taking care about it. I hope you can give us the opportunity to serve you again in the future.
3 out of 5
by A verified traveler

Posted 12 Oct 2024
Needs more upgrades to the room, shower, and security.
Comment from Hotel Management
14 Oct 2024 by Reservations., Hotel Management
Thank you for sharing your comments that help us to give you a better service. I hope you visit us again when you come back to our city.